By Deborah Knight, Founder of Kaptive.
In the high-stakes world of Fintech, a startup’s success depends on its ability to serve two very different groups:...
By Pol Brouckaert, Director at Netcall Europe
The last twenty-five years have seen banks and insurers invest significantly in the digitisation of their customer channels....
By Barley Laing, the UK Managing Director at Melissa
AI-driven technologies, such as deepfake software, automated phishing systems, chatbots, and advanced data analytics are enabling...
By Joman Kwong, Strategic Solutions Manager, Financial Services, at Laserfiche
If the mortgage process wasn’t already complex enough, the current state of the UK economy is adding...
By Brendan O’Brien, Co-Founder and Chief Innovation Officer at Aria Systems
In the rapidly evolving landscape of financial services (FS), the integration of artificial intelligence...
By James Isaacs, President, Cyara
Today’s retail banks face considerable challenges. Open banking initiatives – that make it easier for customers to switch accounts –...