Tag: AI
Is AI hype killing the customer experience for financial services?
Written by Richard Churchill, Principal Consultant at Leading Resolutions
AI has quickly become the go-to buzzword when it comes to business technology strategy across all...
CFOs in the hot seat: Turning AI costs into revenue
To be bylined to AriVänttinen, CMO, DigitalRoute
Although headlines dwell on shortages of graphics-processing units (GPUs), the greater obstacle to artificial-intelligence profitability lies deep in...
AI mastery: 5 ways to ace AI implementation
Garry Goodenough, Head of UKI Region, SAP Concur Enterprise
AI is inescapable – and implementation is becoming a key consideration for all businesses. The BCG...
AI in Financial Spreading: Transforming Direct Lending Operations
By Terence Tse, Bill McCahey and Danny Goh
The Operational Challenge
Direct lending institutions face a critical bottleneck that constrains growth and profitability: financial spreading. This...
With the rise of AI in fintech, how important is ‘the human touch’ in customer service?
By Martin Hartley, Group CCO of emagine.
We live in a consumer-centric world, so for financial services companies to remain competitive and be a top...
How Open Banking and AI are Driving Personalisation, Security, and Trust in Financial Services
Author: Isa Goksu, CTO UKI at Globant
The financial services industry has always been at the forefront of digital transformation, driven by technological innovation, evolving...