Finance
‘Gone phishing’: Why cybercriminals continue to favour this form of attack, and how financial firms can get ahead
Phishing remains a persistent cyber threat for financial services,...
Business
Five steps to safeguard legal and accountancy firms during the PSTN switch-off
By Jana Vidis, Group Marketing lead at Converged Solutions...
Latest Articles
Business
The AI Journey to Intelligent Customer Service in 2026 and Beyond
by Jon Burghart, Managing Director at Deepdesk
Looking ahead to 2026, it is clear that this will be a transformational year for contact centers. We have...
Banking
The front line takes charge: how no-code and AI are reshaping banking
Christopher Jackson, Financial Services Strategy & Marketing Leader, Creatio
For the last two decades, digital transformation in financial services has come from massive core system...
Business
Cutting Tech Costs While Preserving Business Impact
By Mallory Beaudreau, RVP, Account Management EMEA at Apptio
With a constant influx of technologies promising enhanced productivity and streamlined processes, it’s no surprise that...
Finance
Why financial services are using network APIs to fight fraud
Kenneth Hardat, Carrier Strategy Lead, BICS
According to the FTC, consumers reported losing out on more than $12.5 billion to fraud in 2024. The methods...
Top 10
People are living for longer, changing the way they invest
Andrew Gill, Funds Manager at TIME Investments.
In recent years, the global investment conversation has been dominated by the hunt for short-term returns, and the...
Business
Leeds reforms: why less legislation doesn’t mean less compliance
By David Kenmir, advisory board chair at Skillcast.
When Chancellor Rachel Reeves announced the Leeds Reforms - a sweeping overhaul of the UK’s financial services regulation - many...