By Alexander Grafetsberger, CBO Luware Recording
Most banks are already using AI in some form. The questions now are around governance and implementation: where AI is being trusted, who is...
As companies grow, their costs can rise faster than their revenue. New hires, software subscriptions, supplier agreements, and back-office processes may all look manageable on their own, but together...
Spokesperson: Tom Fairbairn, Distinguished Engineer, Solace
The tech capabilities of financial enterprises are evolving rapidly. From real-time payments to AI-powered fraud detection and predictive analytics...
By Dave Carr, transformation director at Access PaySuite, part of the Access Group.
As digital payments become the norm, the shift away from cash is accelerating...
By Dave Carr, transformation director at Access PaySuite, part of the Access Group.
As digital banking cements its place in everyday life, recent IT outages at major...
By Arno Nel, AI Product Director at Advania
Machine learning and generative AI have already colonised the core functions - risk modelling, forecasting, claims processing....
By Jon Burghart, Chief Revenue Officer at AnywhereNow
In today’s financial services sector, customer engagement is undergoing a decisive shift: customer contact volumes are rising, expectations...