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FLEXI-FI TO USE CUTTING-EDGE MITEK TECHNOLOGY TO FAST-TRACK CREDIT APPLICATIONS

Mitek’s digital identity verification allows Flexi-Fi to streamline the online credit application process, secure customer profiles and ensure data privacy

Flexi-Fi, Ireland’s premier retail payments provider, is delighted to announce their new partnership with Mitek (NASDAQ: MITK), a global leader in mobile capture and digital identity verification software solutions.

Flexi-Fi will use Mitek’s Mobile Verify® as part of its customer application process to make access to funding more secure, faster and affordable for its customers – whatever their needs may be.

For more than 10 years, Flexi-Fi products have positively impacted the lives of its customers, who often borrow to pay for professional degrees, dental treatments or to renovate their homes.

Mobile Verify’s ability to prove the authenticity of a user’s ID document is helping the Flexi-Fi credit assessment team make decisions in seconds and with more confidence thereby lowering the risk of re-payment default. This is expected to result in an increase in daily applications which is welcome news to retailers.  The technology will also keep Flexi-Fi’s partners – including Harvey Norman, Homebase and Compu b in compliance and ensure data privacy.

PJ Byrne, CEO at Flexi-Fi, said: “The integration of Mitek’s Mobile Verify® functionality into our application process has dramatically improved customer experience and has resulted in quicker application processing times which will be welcome news to retailers and customers alike.”

“Mitek also saves us time and resources as our credit assessment team is able to make more accurate decisions in real time. The team can trust the technology to verify the ID document online and therefore focus their time on the merits of a credit application.”

Rene Hendrikse, EMEA MD at Mitek said, “Applying for credit can be lengthy and intimidating. When you need a loan that would help dramatically improve your life in a sustainable and positive way, the last thing you need is a long wait, or to feel like you’re being judged. Flexi-Fi’s investment in identity verification technology eliminates this fear – by automating the verification process it speeds decision-making and ensures security and confidentiality. Overall, it takes the many inconveniences of the traditional credit application process out of the equation.”

Flexi-Fi offers a simple way to pay for purchases with multiple retailers. Mitek’s technology helps protect Flexi-Fi’scustomers from identity fraud losses and fight against account takeovers, all while dramatically improving the customer journey.

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HALO TRUST USES ADAPTIVE INSIGHTS FOR STRATEGIC BUSINESS PLANNING

Cloud-based financial planning helps HALO Trust deliver greater benefit to communities affected by war

 

Adaptive Insights, a Workday company, today announced The HALO Trust, the world’s largest humanitarian landmine clearance organisation, employing more than 8,700 employees across 25 countries, uses Adaptive Insights Business Planning Cloud to support the charity’s continued growth with a modern business planning process. The HALO Trust joins more than 750 non-profit customers that trust Adaptive Insights for business planning, benefiting a variety of communities and causes worldwide.

 

The organisation relied on the development of financial plans utilising complex spreadsheets, which were difficult to integrate into the global planning process and inefficient when producing multiple scenarios for effective option appraisal.

 

“Being able to holistically manage real-time changes is critical to our success. With a single, powerful system in the cloud, we’ve eliminated the headache of working with siloed spreadsheets and have significantly reduced the time taken to produce high-quality financial models,” says Mick Darby, finance director at The HALO Trust.

 

For more than 30 years, The HALO Trust has kept people safe and helped communities to rebuild by clearing landmines, destroying weapons, managing stockpiles, and educating communities how to stay safe until the dangerous debris of war can be removed for good. By moving HALO’s planning and analysis process entirely to the cloud, the finance team provides the guidance necessary to support the rapid growth of the organisation, which has doubled in just the last three years. Providing globally distributed team members with an easier, faster, and standardised approach ensures that the charity’s budgets and forecasts reflect current local conditions and currencies, all rolled up into a single platform.

 

“We’re proud to provide organisations like HALO with more time to focus on the important humanitarian work they do by simplifying and modernising their business planning process,” said Robert Douglas, Europe planning director at Adaptive Insights. “By streamlining budgeting and forecasting, we’re helping to make every pound and every volunteer hour count, which in turn helps HALO maximise the impact on its mission to save and protect lives.”  

 

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IS DATA PROTECTION AND PRIVACY RELEVANT ACROSS ALL STRATA IN INDIAN SOCIETY?

A Study by Pensaar Design With CGAP

Pensaar Design has been working on a research study with CGAP to better understand low-income customers and their behaviour towards data protection and privacy (DPP). 

The objective being to understand whether customers were aware of what it meant and how it impacted them, it started out with exploratory research to gain this context.

What we found was that once you broke down the seemingly complex term and contextualised it for them, most customers quoted instances of data misuse in their own lives and those in their immediate network. 

Examples from within their own circle had actually created some level of understanding about the issue, and made it relevant to this audience. There were instances of phishing emails, of calls, and so on, and not having the benefit of sufficient awareness or education, this audience seemed, particularly at threat.

We discovered that the concept of consumer consent is particularly broken in the low-income segment in India. This is because very often these customers are in dire need of a loan or other financial solution, and at that juncture, given their urgent need for funds, often end up signing over their privacy rights without even fully realising what they’re doing!

Despite how things have been thus far, however, what we learnt was that these customers do have some degree of awareness, and are in fact concerned about their privacy and personal information and are willing to do more to protect it. 

We found that these customers are willing to pay for access to Data Protection and Privacy, or even open to investing time or effort if need be, to secure their data.

Basis these findings, we are now in the process of testing these out in the real world, to further validate these findings.

Deepa Bachu, CEO & Co-Founder of Pensaar Design, the firm carrying out the research said “We are delighted to have the opportunity to develop a really rigorous understanding of DPP among the lower-income group and the privilege of partnering with CGAP.  Our behaviour based research gave us an opportunity to continuously learn and evolve our understanding. We look forward to the next phase to further carry out behaviour-based research experiments with financial service providers.”

Maria Fernandez Vidal and David Medine, CGAP Senior Financial Sector Specialists said, “We are excited about partnering with Pensaar Design to test the degree to which lower-income consumers are willing to act to protect their privacy in their financial transactions.   Moving from simulations to marketplace financial products will further enhance our understanding of the importance of data protection and privacy to consumers.  The findings could promote industry self-regulatory efforts by making the case that privacy is good business.”

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