View from the CCO: Addressing the biggest challenges to delivering customer-centricity in financial services operations
Amanda Fox, Chief Customer Officer (CCO) at Markerstudy Group
There are some key factors affecting companies in the financial services space right now – particularly...
Six cloud trends you didn’t know about in 2023
By Darren Bowling, Senior Advisor at Cloudreach
Several industries, including healthcare, sports, travel and retail, have embraced cloud technology in recent years. As a result,...
2023 predictions: authentication, digital identity and in-car payments
Lionel Grosclaude, CEO, Fime
As the number of devices and connected services rise, our lives are becoming increasingly digitized. Keeping up with this evolving landscape...
Lost in Translation: Navigating the Global Financial Landscape with AI
By Lloyd Farrow, Sales & Marketing Director at LanguageLine Solutions UK
As international markets become increasingly interconnected, financial institutions are extending their reach beyond domestic...
Netflix-style ransomware makes your organisation’s data the prize in a dark subscription economy
By John Davis, UK & Ireland Director, SANS Institute.
Today’s subscription economy makes accessing nearly any service as easy as hitting enter. The same model has now...
Fraud has become a cat and mouse game with technology leveraged by both sides
By Venu Dumpala, Banking, Financial Services and Insurance (BFSI) Europe Practice Head at Firstsource
Technology has transformed how banks service and protect their customers but...
