Simon Pamplin, CTO of Certes
Banks and financial institutions are custodians of some of the most valuable data in the world. Transaction histories, customer identities, credit records and trading information...
Rasha Abdel Jalil, Director of Financial Crime & Compliance at Eastnets, examines why tougher regulatory expectations are forcing crypto and FinTech...
by Jamil Jiva, Global Head of Asset Management for Linedata
The fragmented landscape of artificial intelligence regulation and adoption across continents presents financial institutions with...
By Vivek Dodd, CEO at Skillcast.
The Digital Operations Resilience Act (DORA) which came into effect in January 2025, is a landmark regulatory framework for...
Written by Jurgen Hekkink, Head of Product Marketing at AnywhereNow
Artificial intelligence is fundamentally reshaping the customer experience landscape, enabling brands to deliver faster, smarter, and...
Written by Yohan Lobo, Senior Industry Solutions Manager, Financial Services at M-Files.
Businesses within the financial services sector are among the industries leading the way...
by Jurgen Hekkink, Head of Product Marketing, AnywhereNow
Although many people may be on summer holiday, contact centres cannot afford to be understaffed, as customer...
By Chris Meredith, Senior Vice President Business Development - EMEA at Xsolla
Monetisation in gaming has typically followed a script - credit card payments, recurring...
By Kuljit Bawa, Managing Director, EMEIA at ActiveOps
The majority of UK financial services operations leaders are still in the early stages of their AI...
By Pol Brouckaert, Director at Netcall Europe
The last twenty-five years have seen banks and insurers invest significantly in the digitisation of their customer channels....
By Adam Uzonyi, Programming Tutor on Superprof
Over the past 3 years there definitely has been a significant increase in the number of students specifically...
Attributed to Paul Hossack, Solutions Engineer at Protegrity
For years, businesses have been chasing innovation with cloud platforms, moving beyond the limitations of legacy technology for...
