Technology

Transforming Customer Engagement: The Future of the Financial Industry in a Digital Age 

By Jon Burghart, Chief Revenue Officer at AnywhereNow  In today’s financial services sector, customer engagement is undergoing a decisive shift: customer contact volumes are rising, expectations are higher than ever, and the appetite...

Identity Fraud and the UK Digital ID: A Cure or a Curse?

The Government's proposed national Digital ID scheme promises greater efficiency, a reduction in fraud and greater privacy. However,...

Stay Online, Stay Compliant: Why Cyber Resilience Is the New Currency in Financial Services 

By Sean Tilley, Senior Director Sales EMEA, 11:11 Systems  The UK financial sector is undergoing a period of accelerated transformation and...

The financial sector’s silent storm of cyber intrusion

By Evelyn Karathanasopoulou, Threat Intelligence Analyst, Obrela The global financial services industry is facing a new breed of cyber...

Stop Chasing AI Hype and Start Building Strategy

By Jon Burghart, CRO, AnywhereNow AI is often marketed as a transformative solution for customer service, just switch it on,...
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AI is a job creator – but only for organisations that double down on it

Alexandra Mousavizadeh is CEO and co-founder of Evident, an independent intelligence platform that aims to bring transparency to the adoption of AI in...

The Tool and Tips to Truly Get Started with No-Code Development

Author: Chris Obdam, CEO of Betty Blocks   Throughout the legal industry, firms and in-house departments are leveraging legal tech to optimize processes and workflows, save...

How Digital Tools Can Transform Business Growth

By Steve Paul, Deputy CFO Equals Money The economic landscape in 2024 highlighted a persistent challenge for UK businesses: the need to increase productivity and...

Where is the value in generative AI for financial services?

Michael Conway, Executive Partner, Data, AI and Technology Transformation Service Line Leader at IBM Consulting   The New York Times recently suggested generative AI has reached...

BIAN Advances Coreless Banking Initiative to Improve Customer Retention using AI

Not-for-profit organization continues to enhance Coreless Banking concept to solve common industry problems  BIAN, the independent not-for-profit standards association, is today launching the fourth iteration...

Technology’s Role in Transforming Insurance: From AI to Cyber Risk 

Authored by Samiul Chowdhury, Principal Actuarial Consultant, RNA Analytics  The insurance industry is undergoing a significant transformation, driven by rapid advancements in technology. From property...

Quantum computing: The data security conundrum

By Clyde Williamson, Chief Security Architect, and Nathan Vega, Vice President, Product Marketing and Strategy at Protegrity One of the biggest challenges of digital technology...

Overcoming financial software challenges with code optimisation

By Dr Leslie Kanthan, CEO of TurinTech The financial industry is constantly evolving, yet it faces unique and persistent challenges in software management. These challenges...

How AI is changing the financial services game

By Dr Lee Eccleshare, AMPLYFI Outreach opportunities for financial services firms often arise from market signals, such as rumours of mergers and acquisitions. However, the...

The Role of Data Security in Protecting Sensitive Information Across the Finance Industry

Mario Vargas Valles, VP of Global Technology Alliances, Protegrity Data is the fuel that keeps the engine of any organisation running efficiently. Its growing importance...

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