Technology

Using Intelligence-in-Motion and Agentic AI to boost finance customer loyalty

By Mark Scrivens, FPT UK Chief Executive Officer, FPT Corporation Agentic AI has driven powerful transformation across the finance industry, going beyond automation to give reasoning, decision-making, and adaptability to enterprise systems. ...

Why AI projects stall inside financial services operations

By Ben Furnival, Digital Operations Director at global marketing services firm APS Group Financial services has embraced AI with...

Why the World’s Digital Asset Entrepreneurs Are Choosing Ras Al Khaimah

By Dishang Patel, Head of Digital Assets at Rakbank Making money online has never felt more mainstream. In 2026,...

How modern POS systems are transforming hospitality technology

Jean-Philippe Niedergang, Acting Group CEO / EMEA-PACIFIC-LATAM CEO, Castles Technology. There was a time when the point of sale...

Accuracy isn’t bankers’ biggest AI problem. Missing context is.

By Joshua Summers, EnFi Bank boards across the UK and Europe are mandating the same thing: increase your usage...

Revolutionising Customer Service in Banking: The Power of AI

Agam Kohli, Director, CX Solutions Engineering at Odigo We live in a world where generative artificial intelligence or GenAI is now a term we are...

5G to unleash a digital revolution that will power Industry 4.0

Enterprises set to deliver a faster, better service with a simpler 5G path from BICS The number of digitally-enabled products jumped ahead by seven years during the...

The evolution of insurance: why digital marketing and analytics are now key to success

Andy Brownsell, Commercial Director, Starpeak  Digital technology has dramatically transformed the insurance sector. Today, websites, social media, artificial intelligence (AI) and data analytics are shaping...

Protecting the public’s access to cash with Zero Trust

Juan Ramon Aramendia, Head of Cyber Security Product Engineering, Auriga ‘’The ATM Security Association (ASA) reported, as of mid-April 2022, approximately 70% of over 10,000 global...

The impact of new AI regulations on financial services in 2025

By Stuart Tarmy, Global Director of Financial Services Industry Solutions at Aerospike The financial services industry has taken enormous strides in their deployment of AI...

The Power of Shoppable Videos in eCommerce

by Claudiu Cioba, Founder and CEO of Videowise   The current eCommerce landscape is a competitive arena where countless products are vying for attention and consumer...

Demonstrating fintech resilience in 2023

Melba Montague, Head of Financial Services, Genpact    Despite ongoing economic turmoil and a slowdown in investment, the UK has managed to retain the top spot...

How to avoid failing vulnerable customers as banks’ adoption of digital solutions grows

Tim Loo, Executive Director of Strategy, at Foolproof a Zensar Company   The way consumers and businesses handle their finances is becoming increasingly ‘faceless’. As banks...

Value drivers in fund technology

By Nandakishore Divakarla, Head of Innovation at Intertrust Group   Not everyone has given in to the onward march of technology and automation, as our recent...

Insurtech for the Actuarial Profession: Powering Up Through the Cloud

Authored by John Bowers, Actuarial Product Director, RNA Analytics   Actuarial modelling has gone through a series of notable phases throughout its history, defined for...

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