Technology

Using Intelligence-in-Motion and Agentic AI to boost finance customer loyalty

By Mark Scrivens, FPT UK Chief Executive Officer, FPT Corporation Agentic AI has driven powerful transformation across the finance industry, going beyond automation to give reasoning, decision-making, and adaptability to enterprise systems. ...

Why AI projects stall inside financial services operations

By Ben Furnival, Digital Operations Director at global marketing services firm APS Group Financial services has embraced AI with...

Why the World’s Digital Asset Entrepreneurs Are Choosing Ras Al Khaimah

By Dishang Patel, Head of Digital Assets at Rakbank Making money online has never felt more mainstream. In 2026,...

How modern POS systems are transforming hospitality technology

Jean-Philippe Niedergang, Acting Group CEO / EMEA-PACIFIC-LATAM CEO, Castles Technology. There was a time when the point of sale...

Accuracy isn’t bankers’ biggest AI problem. Missing context is.

By Joshua Summers, EnFi Bank boards across the UK and Europe are mandating the same thing: increase your usage...

THE NEXT WAVE OF FINTECH IS HERE

Much has been made of the ‘second generation’ fintech movement recently, but what have these businesses learned from those entering the market for the...

ChatGPT – Useful Tool or Dangerous Precedent?

AI technology was a figment of speculative and science fiction for generations, but recent technological developments have brought that far-future fiction well within the...

Hybrid working and the continued security challenges for financial organization

Andrew Gehrlein, Chief Financial Officer, Park Place Technologies   We find ourselves in the midst of the fourth wave of combating Covid-19 and the new Omicron...

Poor software testing puts banks at high risk of IT failures

 Sune Engsig, VP Product at Leapwork   IT failures have plagued the banking industry for several years. From the TSB computer systems meltdown in 2018 costing the...

Why the next era of banking demands embedded innovation

By Felix Gonzalez, CEO and co-founder, FounderNest Over the past decade, banks have been slow to transform - slower than consumers, slower than technology, and critically,...

How to encourage ethical AI in financial services

Following publication of the Bank of England and FCA’s Artificial Intelligence Public-Private Forum (AIPPF) final report on AI in financial services, Gery Zollinger, Head of Data...

May the best bank win: How to deliver seamless digital experiences to drive a competitive edge

By Jerome Bugnet, Director, Solution Engineering, MuleSoft   The battle to capture customer hearts and minds is never-ending within the financial services industry, as banks constantly...

Why using Rules-Based technology should not be dismissed

Dr. Ben Larwood, Chief Architect at Facctum   Over recent years AI has grown hugely in popularity and is seen as the go-to answer for almost...

Will generative AI build or break customer service for banks?

Many banks have already implemented AI chatbots in their customer service operations, but they were not always well received by customers. Henning Holter, Business...

How Banking-as-a-Service is Lowering Barriers for Innovative Fintech Startups

Author: James Simcox, Chief Product Officer and Managing Director International at Equals Money In the fast-moving world of Fintech, innovation is accelerating at an unprecedented...

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