Technology

Business

Confidence is not accuracy: what quarter close demands from AI

Spokesperson: Hemant Kapadia, Chief Financial Officer, Anaplan AI use in finance has more than doubled in two years, with more than three quarters of organisations now using it in financial planning,...
Business

The Increasing Role of AI in Financial Customer Service

Luke Cuthbertson, Head of CX Consulting Practice, Route 101 Good customer service must always be designed with the customer...
Banking

Cybersecurity Awareness Month: Industry experts on securing retail payments in the age of AI

As artificial intelligence (AI) becomes further embedded in how consumers shop and pay, it is also creating new...
Banking

What banks must fix before AI agents can deliver

By Meena Athinathan, VP & Head of Strategic Business Unit for Banking, Capital Markets Infrastructure and Indexes at...
Business

Avoid the Hiring and Firing Pendulum with a Discerning Approach to AI

by Joe Logan, CIO, iManage Over the past two years, a number of large enterprises made sweeping workforce cuts...

The Increasing Role of AI in Financial Customer Service

Business
Luke Cuthbertson, Head of CX Consulting Practice, Route 101 Good customer service must always be designed with the customer at its centre, and while technology...

Confidence is not accuracy: what quarter close demands from AI

Business
Spokesperson: Hemant Kapadia, Chief Financial Officer, Anaplan AI use in finance has more than doubled in two years, with more than three quarters of organisations now...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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The Increasing Role of AI in Financial Customer Service

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