Technology

Confidence is not accuracy: what quarter close demands from AI

Spokesperson: Hemant Kapadia, Chief Financial Officer, Anaplan AI use in finance has more than doubled in two years, with more than three quarters of organisations now using it in financial planning,...

The Increasing Role of AI in Financial Customer Service

Luke Cuthbertson, Head of CX Consulting Practice, Route 101 Good customer service must always be designed with the customer...

Cybersecurity Awareness Month: Industry experts on securing retail payments in the age of AI

As artificial intelligence (AI) becomes further embedded in how consumers shop and pay, it is also creating new...

What banks must fix before AI agents can deliver

By Meena Athinathan, VP & Head of Strategic Business Unit for Banking, Capital Markets Infrastructure and Indexes at...

Avoid the Hiring and Firing Pendulum with a Discerning Approach to AI

by Joe Logan, CIO, iManage Over the past two years, a number of large enterprises made sweeping workforce cuts...

The promise (and peril) of AI in banking

By Philip Dutton, Founder & President, Solidatus The term ‘automated discrimination’ sounds like something that could be dreamt up by a Hollywood screenwriter. The sort...

AI vs AI: Why Financial Cybersecurity Has Entered a New Era

By Jorge Monteiro, CEO of Ethiack Artificial intelligence has become one of the most powerful forces shaping the financial sector. It is transforming everything from...

From Coin Boxes to QR Codes: Why Trust Will Decide the Next Phase of Unattended Payments

By Conn Byrne, Executive Director for Integrated Payments, Payroc In 2024, cash accounted for less than 10 percent of all UK payments for the first...

Confronting the AI Paradox in Financial Crime

Ross Aubrey, Head of Fraud Solutions, EMEA, Quantexa The theoretical promise of AI is undeniable. It possesses the ability to uncover hidden correlations and scrutinise...

Why Finance Teams Are Falling Out of Love with Spreadsheets

Matej Trbara, Co-Founder, Farseer   Finance professionals have a complicated relationship with Excel. On one hand, it is one of the most useful business tools ever created....

FinOps: How software-defined routing at Internet Exchanges reduces cloud costs

By Harald Kriener, Head of Global Customer Success Management at DE-CIX. Cloud bills have a habit of hiding their biggest surprises in the smallest line...

Trust, fraud and agentic AI: My key takeaways from Money20/20 Europe

By Fernanda Sottil, Senior Director of Strategy at Incode Money20/20 Europe returned to Amsterdam this June, bringing together banks, fintechs, regulators and technology providers to...

Cybersecurity Awareness Month: Industry experts on securing retail payments in the age of AI

As artificial intelligence (AI) becomes further embedded in how consumers shop and pay, it is also creating new challenges for businesses trying to keep...

If AI does the books, who takes the blame?

By Boris Diakonov, co-founder and co-CEO of ANNA Money The days of finance teams spending hours on manual bookkeeping, invoicing and tax returns are over....

Meta’s AI breach: why responsible AI matters in finance

Andy Jackson, VP Finance, iplicit This week, cybercriminals tricked Meta's AI customer support agent into handing over password reset codes for high-value Instagram accounts without...

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