Cyberattacks on companies’ supply chains are rising fast, and organisations are struggling to keep up. Sebastien Marchon, CEO of Rydoo, explores what the next phase of cybersecurity resilience looks...
By Jon Burghart, CRO, AnywhereNow
AI is often marketed as a transformative solution for customer service, just switch it on, and your contact centre is expected...
Marcelo Bellini Garcia, VP Digital Identity at Consult Hyperion, consulting by Fime.
Proving who we are is no longer just about paper forms or plastic...
By Kimber Spradlin, Chief Marketing Officer at Graylog
As organisations enter 2026, artificial intelligence is no longer a futuristic concept in cybersecurity, it is a...
By Alexon Bell, Chief Product Officer, FinCrime & KYC, at Quantexa
AI is transforming every industry at an incredible rate, making applications more effective and...
By Jon Burghart, Chief Revenue Officer at AnywhereNow
As a CRO, I’m constantly evaluating how emerging technologies can drive revenue, deepen customer relationships, and sharpen...
by Jon Burghart, Managing Director at Deepdesk
Looking ahead to 2026, it is clear that this will be a transformational year for contact centers. We have...
Andy Parsons, Director of Financial Services and Insurance, CyberArk
Somewhere within your infrastructure sits a service account no one remembers creating. It holds elevated privileges,...
Article by Grace Nam, Strategic Solutions Manager, Healthcare, at Laserfiche
In the NHS, healthcare professionals continue to suffer from administrative headaches, burdened with outdated systems...
Rahul Hirani, Chief Product Officer at NinjaOne
Historically, IT teams have been seen as an operational and largely reactive function, responsible for troubleshooting technical problems,...
by Brian Ramsey, Vice President Americas, Xalient
Over the past five years, the enterprise technology landscape has undergone a significant shift. Global disruptions, hybrid work models,...
