Luke Cuthbertson, Head of CX Consulting Practice, Route 101
Good customer service must always be designed with the customer at its centre, and while technology may be transforming how this...
By Luigi Capoani economist, researcher, and lecturer in International Economics at
Ca’ Foscari University of Venice, Marco Spadaro policy analyst at the European Youth Think Tank (EYTT)
Stablecoins are private financial products, but their consequences are becoming increasingly public. As their use expands...
By Jorge Monteiro, CEO of Ethiack
Artificial intelligence has become one of the most powerful forces shaping the financial sector. It is transforming everything from...
By Keven Knight, CEO, Talion
Finance leaders are well versed in assessing supplier risk.
Concentration, performance, contractual exposure and financial resilience are all scrutinised with discipline.
However,...
Ross Aubrey, Head of Fraud Solutions, EMEA, Quantexa
The theoretical promise of AI is undeniable. It possesses the ability to uncover hidden correlations and scrutinise...
Matej Trbara, Co-Founder, Farseer
Finance professionals have a complicated relationship with Excel. On one hand, it is one of the most useful business tools ever created....
As artificial intelligence (AI) becomes further embedded in how consumers shop and pay, it is also creating new challenges for businesses trying to keep...
By Colette Kitterhing, Vice President UK & Ireland at Netskope
It’s no secret that the banking, financial services and insurance (BFSI) industry has gone through...
By James Hunter, CFO at AccountsIQ
In an era defined by geopolitical instability, shifting markets, and rapid technological disruption, business strategies are in a constant...