Finance

Why 80% Customer Satisfaction Isn’t Enough: Redefining Fintech’s Benchmark

By Raouf Mhenni, Chief Commercial Officer at SBS Banks are some of the world’s largest and most heavily regulated organizations, making them uniquely challenging for fintechs to serve. They aren’t...

How Smart Data Strategies Can Reshape Revenue Operations

By Lindsey Meyl, Vice President, Revenue Operations, iManage Within the finance sector, revenue growth has become a more complex...

Strengthening Financial Resilience: Navigating DORA with Confidence

by Richard Evans, UK&I Country Manager at WSO2 With the Digital Operational Resilience Act (DORA) in force since January...

Bridging the Gap: How DeFi Infrastructure Must Evolve for Institutional Finance

Wesley Crook, CEO of FP Block Decentralized finance has grown from an experiment in permissionless trading to a sector...

Why flexibility will beat loyalty: How payment choice will redefine customer relationships

By John Lunn, CEO & Founder of Gr4vy For years, loyalty has been the golden metric in customer retention....
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Time for a Mindset Shift in High-Value Payments Processing

Anand Vaidya, Principal Solutions Consultant at Icon The systemic importance of high-value payments to banks’ operations and offering – and, by extension, the global economy...

Why it’s time for the financial sector to ditch the tabletop cyber exercises and start drilling

By Dan Potter, Senior Director of Operational Resilience at Immersive No business expects its personnel to respond calmly and effectively to a fire because they...

Why Fintechs Should Be Watching the Games Industry’s Payments Evolution

By Marca Wosoba, President and COO, ZBD Right now, much of the financial world is focused on the same big topics. Open banking, central bank...

Embedded payments without authorisation optimisation is just embedded frustration

Spokesperson: Grant Evans, VP of Sales and Partnerships for Worldpay for Platforms The global Software as a Service (SaaS) market is growing at an extraordinary...

What Can Insurers Gain From Customer-Centric Payments?

Paul Clarke Chief Growth Officer at Cashflows. Anyone with insurance knows how frustrating the claims process can be. Recent studies show that 80% of policyholders...

Revenue and reputational risk: The cost of payment outages 

By Martin Bradbury, Regional VP, UK&I, at Dynatrace.   The ongoing wave of outages impacting UK household retailers and banks is a stark reminder that payment...

Safeguarding payment resilience against disruptions

By Priya Lakshminarayanan It has been a year of disruption—and not in the way the tech world likes. Not disruption from innovation, but disruption from...

Why flexibility will beat loyalty: How payment choice will redefine customer relationships

By John Lunn, CEO & Founder of Gr4vy For years, loyalty has been the golden metric in customer retention. Brands invested heavily in rewards programs,...

 How automation is rewriting what it means to work in finance

By Tim Stuart, Chief Financial Officer, Ricoh Europe Across Europe, hiring finance talent is getting tougher. A recent report reveals that 87% of decision makers...

Safeguarding your financial operations: how to navigate producer inflation

By Ivo Mertens, Chief Economist, iBanFirst Market indicators show that the UK is likely to suffer the highest inflation out of all G7 nations, marking...

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