Business

Why flexibility will beat loyalty: How payment choice will redefine customer relationships

By John Lunn, CEO & Founder of Gr4vy For years, loyalty has been the golden metric in customer retention. Brands invested heavily in rewards programs, point systems, subscription models, and...

AI drives efficiency. People drive impact

Chris Hall, Senior Tax Officer - Global Tax & Compliance  As digital reporting mandates gain ground and cross-border rules...

 How automation is rewriting what it means to work in finance

By Tim Stuart, Chief Financial Officer, Ricoh Europe Across Europe, hiring finance talent is getting tougher. A recent report...

Safeguarding your financial operations: how to navigate producer inflation

By Ivo Mertens, Chief Economist, iBanFirst Market indicators show that the UK is likely to suffer the highest inflation...

Top five tips to turn resilience into a growth strategy

In this article, Flora Hamilton, Executive Director of the Small Business Charter (SBC), which delivers the Government-funded Help...
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NEW KASPERSKY ENDPOINT SECURITY FOR BUSINESS PROVIDES SECURITY TEAMS WITH GREATER CONTROL AND AUTOMATIC ANOMALY DETECTION

Kaspersky Lab has unveiled the next generation of its endpoint protection with new Kaspersky Endpoint Security for Business. The product features Adaptive Anomaly Control,...

Avoidable customer churn costs british businesses

Banks come eighth in the CallMiner Index – down from sixth over five years Consumers want to stay loyal but bad practices with new customer...

HOW TO ATTRACT MORE WOMEN TO YOUR SENIOR POSITIONS

Businesses led by women do more than just tick boxes; they also excel. Chris Stappard, Managing Director at Edward Reed Recruitment, shares his advice for attracting more women...

PURPOSE, PLANNING AND PEOPLE = PERFORMANCE! 4 P’S TO FOCUS ON IN THE HERE AND NOW

Matthew Emerson, Founder and Managing Director, Blackmore Four   There are many things in business that need attention ‘right now’.  Irrespective of what is happening around...

CHANGING HOW WE WORK: WHY ACCOUNTANTS MUST HELP CLIENTS MASTER DIGITISATION

By Chris Downing, Product Director, Accountants, Sage No profession is immune from the seismic changes being wrought by digitisation. This revolution has been particularly felt in the...

TECH JARGON BUSTER FOR BUSINESS MANAGERS

Nathan Hill-Haimes – Amvia    It’s likely that your business can’t truly thrive without data solutions, but if you’re left to manage this for yourself then...

WHAT IS SOFTPOS?

By François Drouard, SLM Terminal & Mobile and Erion Sevaj, Pre-Sales Engineer at Fime   The global digital payment market is expected to reach $236.10 billion...

Q&A: Improving biometric systems using AI-based spoofing

Abdarahmane Wone, Software Engineer at Fime As adoption of biometric authentication increases, so does the need to ensure that biometric systems are resistant to attacks....

INTEGRATING INTELLIGENT AUTOMATION AT SCALE—A 4-POINT SUCCESS CHECKLIST

By Tyler Suss, Product Marketing Director at Kofax   The value intelligent automation brings to financial services is well-publicised. Fast, convenient account openings for customers on-the-go....

WILL PSD2 LEAD TO A RISE IN DECLINES?

- Galit Michel, VP of Payments, Forter   Today, merchants in the European Union (EU) and European Economic Area (EEA) are increasingly concerned with two things:...

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