Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

SET YOUR BUSINESS UP FOR SALES SUCCESS IN A POST-PANDEMIC WORLD

Business November 29, 2021

Dean Fiveash, Head of FinTech Sales, IFX Without doubt the Coronavirus pandemic impacted every aspect of our lives and fundamentally changed the way in which...

AI-Powered CX: From Contact Centre to Company-Wide Care

Business July 23, 2025

by Jurgen Hekkink, Head of Product Marketing, AnywhereNow Contact centres have long been the heart of customer service, essential for maintaining customer satisfaction. Traditional call centres...

FIVE THINGS CONVEYANCING EXPERTS WANT YOU TO KNOW BEFORE BUYING A HOUSE

Business September 24, 2020

With the property market starting to recover, many people will be looking to move house, but the process is often complicated and drawn-out. During the...

Choosing the right partner to operate in a new world of IT orientated service management

Business July 22, 2022

By Julian Lee, Senior Director, Service Excellence, Finastra Every financial institution is going through a transformation journey of some kind – the only difference is...

AI and GenAI tools can add business value – but the right skills are vital to make this possible

Business May 20, 2024

Faye Ellis, Principal Training Architect – AWS at Pluralsight Generative AI has captured the imagination of many over the past year. However, aside from using...

Billner Group Review: Your Reliable Online Trading Platform

Business May 29, 2023

Enter the world of currency pairs to drive profit by trading two currencies simultaneously. You need to find different cheapest currencies like USD/JPY Pair,...

Finding the strategic advantage in preparation for DORA with enterprise architecture

Business September 20, 2024

Rupert Colbourne, Chief Technology Officer at Orbus Software As the EU's Digital Operational Resilience Act (DORA) takes effect in January 2025, financial services firms face...

FINANCIAL ORGANISATIONS SHOULDN’T SACRIFICE SECURITY FOR PRODUCTIVITY

Business February 15, 2021

By Adam Bangle, Vice President EMEA at BlackBerry More than 90 percent of financial services’ IT managers are not fully confident in the ability of...

Etrading Software Expands Platform Technology Business Partnerships

Business February 10, 2022

Appointing James Haskell as COO and David Lane as CTO in growth of company management team Etrading Software, the global provider of technology-led solutions to...

ARE YOU IN THE DARK ABOUT YOUR DATA?

Business April 28, 2021

By Ezat Dayeh, Senior Systems Engineering Manager, Western Europe at Cohesity Everywhere you look in an organisation, data has a role to play in decision making. When...

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Why financial services can’t afford to be AI-bullish and IT-blind

Shaping the future of UK retail payments

How the MFS collapse questioned visibility within fraud investigations

Why connecting supply chain data should be a CFO’s main priority

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Banks Need to Rethink Resilience for the Speed of an AI Attack

Payments are now a boardroom issue: Why businesses need a multi-rail cross-border strategy

The cost of delayed action – why sustainability is now a financial priority

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4 Simple Ways Growing Companies Keep Control of Operating Costs

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