Corbb O’Connor, Director of Accessibility Advocacy, Level Access
Financial institutions have invested heavily to strengthen customer authentication in recent years, but in doing so, they’ve inadvertently created accessibility barriers for...
Thornsten Kurpjuhn, European Market Development Manager at Zyxel
If you are self-employed or run a small business, you’ve probably lost count of the number of...
Nick Payne, banking services, customer advisory, SAS UK & Ireland, discusses how new technologies allow financial services companies to develop rigorous KYC processes without compromising customer...
by Jurgen Hekkink, Head of Product Marketing, AnywhereNow
Contact centres have long been the heart of customer service, essential for maintaining customer satisfaction. Traditional call centres...
Nathan Shinn, Founder and CSO, BillingPlatform
Since 2010, over 500,000 mergers and acquisitions (M&A) have been completed globally – and that number keeps growing. According...
By Ganesh Iyer, Chief Marketing and Strategy Officer, IPC
In recent years, the electronic trading landscape has witnessed a significant amount of change. Developments from...
Written by: Florian Haarhaus, International General Manager at NAVEX
In the ever-changing realm of business, one enduring element persists: shifts in regulatory legislation. Legislative changes...
Dean Fiveash, Head of FinTech Sales, IFX
Without doubt the Coronavirus pandemic impacted every aspect of our lives and fundamentally changed the way in which...