Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

WILL 2022 BE THE YEAR OF DECENTRALISED FINANCE?

  Kristjan Kangro, CEO and Founder of cryptocurrency investment platform Change, discusses what the next twelve months have in store for cryptocurrencies and blockchain 2021 was...

How Alternative Investment Managers Can Supercharge AI in 2024

By: Raj Bakhru, CEO and Co-founder of BlueFlame AI   2023 was the year of experimenting with various AI tools available and alternative investment managers have...

A FAIL-PROOF ONLINE STRATEGY IS WHAT FINANCIAL INSTITUTIONS NEED TO UNDERSTAND AND SERVE THEIR MARKET

By Anna Willems, Marketing Director, Mention  If this year has taught us anything, it’s that a strong online presence matters. Consumer habits are changing rapidly,...

Breaking down communications silos to streamline the customer experience

Dave Tidwell, Head of Technical Pre-sales, DigitalWell   The pandemic has, without doubt, moved the goalposts when it comes to banks and how they interact with...

Navigating The Everchanging Regulatory Landscape

Written by: Florian Haarhaus, International General Manager at NAVEX   In the ever-changing realm of business, one enduring element persists: shifts in regulatory legislation. Legislative changes...

The FCA has highlighted the Operational Resilience problem – now here’s the solution: it’s called low-code

By Yad Jaura, Product Marketing Manager at Netcall   The end of March marked an important date for financial organisations in the UK.  The Financial Conduct...

REGULATING CRYPTO: NATIONAL REGULATIONS FOR INTERNATIONAL CURRENCIES

by Jennifer Clarke, CUBE   For the early adopters of cryptocurrency, regulation was the enemy. Crypto emerged out of the 2008 financial crisis, with Bitcoin -...

MIND THE FUNDING GAP: NON-BANK LENDERS ARE THEY KEY TO EUROPEAN SME SURVIVAL

By Scott Donnelly, Managing Director, CapitalBox   1 million small and medium sized enterprises collapsed in 2008 during the financial crisis. This cost 5.7 million jobs,...

Riding the wave – as the economy edges toward recession, how can accounting teams stay on top?

Adam Zoucha, MD EMEA, FloQast With the UK economy slipping into recession, the heat has been turned up for corporate accounting teams. The pandemic, Brexit,...

Credit invisibility: Why businesses must help make people seen

By Tingting Peng, Chief Capital, Strategy, and Impact Officer at Moove   There are around 2.8 billion credit cards in the world - meaning nearly 3...

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