Business

Why flexibility will beat loyalty: How payment choice will redefine customer relationships

By John Lunn, CEO & Founder of Gr4vy For years, loyalty has been the golden metric in customer retention. Brands invested heavily in rewards programs, point systems, subscription models, and...

AI drives efficiency. People drive impact

Chris Hall, Senior Tax Officer - Global Tax & Compliance  As digital reporting mandates gain ground and cross-border rules...

 How automation is rewriting what it means to work in finance

By Tim Stuart, Chief Financial Officer, Ricoh Europe Across Europe, hiring finance talent is getting tougher. A recent report...

Safeguarding your financial operations: how to navigate producer inflation

By Ivo Mertens, Chief Economist, iBanFirst Market indicators show that the UK is likely to suffer the highest inflation...

Top five tips to turn resilience into a growth strategy

In this article, Flora Hamilton, Executive Director of the Small Business Charter (SBC), which delivers the Government-funded Help...
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AI-POWERED ESG: OUR CHANCE TO MAKE A REAL DIFFERENCE?

In this article - originally written as part of the ESCP Business School’s “Better Business: Creating Sustainable Value” series, Professor Terence Tse from ESCP...

BEYOND SPREADSHEETS: HOW CORPORATE PERFORMANCE MANAGEMENT DRIVES INSIGHTS

By Alok Ajmera, President and Chief Operating Officer, Prophix Software   Half a century ago, the first electronic spreadsheet - LANPAR – was introduced to replace...

HOW DOES COLLABORATION TECHNOLOGY BENEFIT HR AND RECRUITERS?

People management plays a large role in human resources today. Both customer and employee expectations are higher than they have ever been before, and...

THE BASICS OF BUSINESS FINANCE

When you’re starting your business, you’ve got a lot to be thinking about. You need to find affordable suppliers, market your business effectively, bring...

THE BLURRING BOUNDARIES BETWEEN CMO/CIO/COO

Stefano Maifreni is Founder & Director of Eggcelerate, the business expansion advisors. Companies rely more than ever on IT — but CIOs are losing their seats...

3 KEY DIGITAL MARKETING TRENDS FOR 2021

- Emma Digital marketing is an industry where the trends are changing on a daily basis, meaning those in the sector really need to stay...

AIRBUS INCIDENT SHINES SPOTLIGHT ON THIRD-PARTY VENDOR SECURITY RISKS

By Ewen O’Brien, VP of Enterprise, EMEA at BitSight   2019 has been a year of high-profile attacks, and, as we predicted, it’s only getting worse. That’s certainly...

Endpoint technology, BYO devices and the risks you need to know about

  By Pete Braithwaite, COO of KIT Online   Since the start of the first UK lockdown in March 2020, many banks have scrambled to shift their...

Upgrading your project accounting? Avoid these 3 common mistakes

By Neil Davidson, Regional Vice President EMEA and APAC, Deltek   The remote working trend accelerated the adoption of technology by finance teams. Historically a paperwork-heavy...

REDUCING FRICTION ONLINE HAS BECOME BUSINESS CRITICAL

Andrew Shikiar, Executive Director at the FIDO Alliance   The global pandemic has pushed the importance of remote access and authentication right up the agenda for many...

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