Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

HOW WILL DIGITAL TRANSFORMATION EFFECT JOBS SKILLED IN TECH

Maria Paola Resta, HR Manager at Auriga   The world of technology is constantly evolving, and digital skills are also rapidly changing over the years. The...

Businesses must adopt the circular economy.

A new report, published today, presents the business case for adopting a circular economy. The report, produced by Eunomia Research and Consulting Ltd. for...

FLEXIBLE WORKING POLICIES ARE DIVIDING SMES

Small and medium sized companies in the UK are divided when it comes to allowing their employees to work from home, according to the...

DRIVING CULTURAL CHANGE THROUGH ORGANISATIONAL INSIGHTS

According to Gartner, digital transformation is one of the top priorities for most organisations. However, the full benefits of a digital transformation cannot exist without people. One of the keys to unlocking people talent and knowledge...

The Future of Payments: Biometrics Within the Financial Ecosystem

By Catharina Eklof, CCO, IDEX Biometrics   1. Today’s Payment Landscape Enabled by huge advances in technology, our evolving payments landscape has accelerated on a global scale....

FOUR REASONS WHY FINANCE LEADERS ARE ADOPTING CLOUD-BASED ACCOUNTING

Warwick Haycock, Accounting Software Specialist at The Access Group   As providers of leading financial management software, The Access Group recently conducted a survey of 1,000 finance professionals...

DISPUTE MANAGEMENT MINDSET: CHANGING THE DISPUTES GAME

By Gabe McGloin, Head of Business Development EMEA at Verifi   Merchants and sellers have considered disputes as part of doing business ever since chargebacks first...

DSB Announce User Fee Discounts amid Additional Service Improvements

Below budget 2017 build and operating costs The Derivatives Service Bureau (DSB) today announce additional service improvements for 2019, as well as estimated 2019 user...

UK READY TO SPEED UP THE DIGITAL TRANSFORMATION REVOLUTION

More than half of businesses set to accelerate projects due to pandemic British business is set for a digital revolution according to a survey which...

The Art Of Spin – How To Successfully Sell, All The Time

Comments by David Freeman, Director at sales and negotiation specialists, Huthwaite International. Selling is no easy task, the rise in online retail, services and in...

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