Business

Why flexibility will beat loyalty: How payment choice will redefine customer relationships

By John Lunn, CEO & Founder of Gr4vy For years, loyalty has been the golden metric in customer retention. Brands invested heavily in rewards programs, point systems, subscription models, and...

AI drives efficiency. People drive impact

Chris Hall, Senior Tax Officer - Global Tax & Compliance  As digital reporting mandates gain ground and cross-border rules...

 How automation is rewriting what it means to work in finance

By Tim Stuart, Chief Financial Officer, Ricoh Europe Across Europe, hiring finance talent is getting tougher. A recent report...

Safeguarding your financial operations: how to navigate producer inflation

By Ivo Mertens, Chief Economist, iBanFirst Market indicators show that the UK is likely to suffer the highest inflation...

Top five tips to turn resilience into a growth strategy

In this article, Flora Hamilton, Executive Director of the Small Business Charter (SBC), which delivers the Government-funded Help...
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Maximising AI ROI: Key Metrics for Banking Success

By Alexandra Mousavizadeh, CEO and co-founder of Evident Insights As AI continues to permeate all manner of day-to-day banking functions, from customer service to risk...

CAPITAL MARKETS – LIQUIDITY MANAGEMENT DURING COVID-19

Tony Farnfield, Partner at management and technology consultancy, BearingPoint   When “Dr. Doom” predicted the 2008 financial crisis back in 2006, and spoke of a necessitated...

HOW PREVENTING AND MITIGATING FRAUD CAN IMPACT YOUR CUSTOMER RELATIONS

Matt Mascherin, Solutions Engineer, Enterprise Sales Americas, Syniverse   Texting has become a staple of modern life and is so pervasive that it even has its...

Easing cash flow pressures in the food & beverage sector

Gary Thompson, Siemens Industries and Markets, Siemens Financial Services (UK) examines the cash flow pressures faced by SME food & beverage manufacturers and how...

International start-up atlas: Most start-ups are founded in these countries

Gisma University of Applied Sciences analyses in which cities and countries most start-ups are founded More than half of all start-ups are founded in the...

BANKING: MAKING AI IN CUSTOMER SERVICE A REALITY

Dale Kim senior director of technical solutions at Hazelcast discusses how in-memory computing and AI are the key to up-selling at scale in the...

OFFSHORE COMPANY FORMATION TACTICS FOR SMEs

James Turner, Director at company formation specialists, Turner Little   Starting a business brings with it its own set of challenges, as well as opportunities. But when...

Taking the stress out of delivering SEPA’s new Instant Payments Mandate

Jolanda Schekermans, Head of Product - Europe, Form3   It is a truth universally acknowledged that to move a market towards adoption, regulation is the magic...

Behind-the-scenes of well-incentivised salespeople

Zane Koeller, Domain Principal, Sales Performance Management, Anaplan   Tips to manage your sales compensation planning more effectively It is an accepted truth that well-incentivised salespeople will...

THE ENTREPRENEUR MINDSET + SOCIAL RESPONSIBILITY = POSITIVE WELLBEING!

- Sezer Sherif, MCSI, CEO & Founder   Business winter blues As the Christmas period fast approaches, many hardworking entrepreneurs and SMEs are preparing to celebrate the...

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