Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

LATIN AMERICA: AN E-COMMERCE CONTINENT ON THE RISE

Jack Ehlers, Director of Product, Payment Networks and Business Development at PPRO Latin America has historically been one of the most economically diverse continents in the...

IDENTITY SECURITY IN THE ERA OF SOX

By Steve Bradford, Senior Vice President, EMEA, SailPoint   The Sarbanes-Oxley Act (SOX) is a federal law that mandates practices in auditing and financial regulations...

ALL ORGANISATIONS NEED TO FOCUS ON DATA AND THEIR CUSTOMERS

James Stirk, FinancialForce Vice President, General Manager, EMEA Data – A collection of facts (numbers, words, measurements, observations, etc) that has been translated into a form that...

Three ways digital advertising can build trust in your finance brand

By Anil Lamba, Industry Director, Finance at Teads When I talk to the media managers and directors of global finance brands about their industry, it’s...

Top 10 tips for online retailers ahead of the festive frenzy

Ralf Ohlhausen, Business Development Director at PPRO Group The advent of the internet has hailed a wealth of innovation, the most popular of which being...

HOW THE IMPORTANCE OF E-COMMERCE PLATFORMS GREW DURING THE PANDEMIC

Never in history has the world relied more on the internet than during this Covid-19 pandemic. With governments imposing lockdowns and other social distancing...

THE RISK VERSUS REWARD QUESTION AROUND COLLABORATION TOOLS

By Dave Henderson, co-founder BlueFort Security   Financial services organisations are increasingly recognising the importance of digital technologies as a driver for increased profits, regulatory compliance,...

DIGITAL TRANSFORMATION – THE KEY TO A TRULY ENGAGED CUSTOMER AND WORKFORCE

Dan Power, UK regional manager at OneLogin Retail is one of the most challenging sectors in the UK right now, particularly with the collapse of...

Combating economic turbulence in financial services  

Jayakumar Venkataraman, Managing Partner, Europe, Financial Services and Insurance at Infosys Consulting    Economic headwinds became particularly turbulent for the banking sector recently, with the “rescue”...

IT COST MANAGEMENT: 10 STEPS BUSINESSES CAN’T IGNORE

By Matt Dando, Director, Strategic Business Value Consulting at Serviceware   In today’s ever-accelerating digital era, and as we recover from a global pandemic, digital transformation...

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