Business

Why flexibility will beat loyalty: How payment choice will redefine customer relationships

By John Lunn, CEO & Founder of Gr4vy For years, loyalty has been the golden metric in customer retention. Brands invested heavily in rewards programs, point systems, subscription models, and...

AI drives efficiency. People drive impact

Chris Hall, Senior Tax Officer - Global Tax & Compliance  As digital reporting mandates gain ground and cross-border rules...

 How automation is rewriting what it means to work in finance

By Tim Stuart, Chief Financial Officer, Ricoh Europe Across Europe, hiring finance talent is getting tougher. A recent report...

Safeguarding your financial operations: how to navigate producer inflation

By Ivo Mertens, Chief Economist, iBanFirst Market indicators show that the UK is likely to suffer the highest inflation...

Top five tips to turn resilience into a growth strategy

In this article, Flora Hamilton, Executive Director of the Small Business Charter (SBC), which delivers the Government-funded Help...
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WHY FINANCIAL SERVICES COMPANIES ARE PREPARING TO TAKE THE QUANTUM LEAP

Authored by Jason Hill, Reply Financial services companies are no strangers to complex algorithms, but even today’s most sophisticated software can only analyse a fraction...

THE AUTOMATION OF PERSONALISATION

by: Simon Axon   To achieve the personalisation and the agility outlined in my last blog, and demanded by today’s customers, banks must look to automation....

CONSIDERING ACCOUNT-BASED TICKETING? HERE’S 5 THINGS YOU SHOULD KNOW…

Myung-Hwa Calais, Director of Transport Unit at FIME Account-based ticketing, or ABT, is high on the transport industry’s agenda. It offers travelers choice and flexibility...

ECONOMIC CLIMATE AND LEGISLATION REVEALED AS BIGGEST ISSUES FACING BUSINESSES

Over half of business owners prioritise growth as part of their business strategy with only 12% prioritising cost management  ‘Wrong business model’ voted...

THE NASDAQ INDEX IS NOW WORTH DOUBLE THE VALUE OF THE DOTCOM BOOM – HOW LONG BEFORE THE BUBBLE BURSTS?

by Cameron Dean of Oakmount Partners Ltd, a globally recognized financial institution. It is almost impossible to think of a trillion dollars – a sum...

TIGERS VERSUS DRAGONS – ASIA’S BOOMING E-COMMERCE MARKET AND THE CHALLENGE TO CHINA’S REGIONAL DOMINANCE

Tristan Chiappini, Head of Account Management at PPRO E-commerce is one of the greatest business success stories of the last decade. It has created jobs, injected new...

THE CHANGING FACE OF BUSINESS: HOW TO APPEAL TO A YOUNGER DEMOGRAPHIC AND RETAIN THAT APPEAL

Chris Parnham, Managing Director at Absolute Corporate Events   The discussion of alienated and apathetic young people has continually fuelled the debate on the relationship between said...

ONE IN THREE PEOPLE WILL NEVER GO INTO BUSINESS WITH A FRIEND, SURVEY REVEALS

Loyalty, honesty and reliability are key requirements for any friendship to go the distance and this doesn’t differ in the workplace. Even though the...

Q&A: Enhancing the employee experience in the banking sector

 As costs for everyday items continue to fluctuate and reports of company layoffs and budget reviews increase, economic uncertainty around the world has people...

TRADE TAGGING – TIME FOR LEGAL TO STEP UP

  The linkage of trades to the master trading agreements that govern them (“trade tagging”) is a fundamental task of any trading institution - it...

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