By John Lunn, CEO & Founder of Gr4vy
For years, loyalty has been the golden metric in customer retention. Brands invested heavily in rewards programs, point systems, subscription models, and...
Authored by Jason Hill, Reply
Financial services companies are no strangers to complex algorithms, but even today’s most sophisticated software can only analyse a fraction...
by: Simon Axon
To achieve the personalisation and the agility outlined in my last blog, and demanded by today’s customers, banks must look to automation....
Myung-Hwa Calais, Director of Transport Unit at FIME
Account-based ticketing, or ABT, is high on the transport industry’s agenda. It offers travelers choice and flexibility...
Over half of business owners prioritise growth as part of their business strategy with only 12% prioritising cost management
‘Wrong business model’ voted...
by Cameron Dean of Oakmount Partners Ltd, a globally recognized financial institution.
It is almost impossible to think of a
trillion dollars – a sum...
Tristan Chiappini, Head of Account Management at PPRO
E-commerce is one of
the greatest business success stories of the last decade. It has created jobs,
injected new...
Chris Parnham, Managing Director at Absolute Corporate Events
The discussion of alienated and apathetic young people has continually fuelled the debate on the relationship between said...
Loyalty, honesty and reliability are key requirements for any friendship to go the distance and this doesn’t differ in the workplace. Even though the...
As costs for everyday items continue to fluctuate and reports of company layoffs and budget reviews increase, economic uncertainty around the world has people...