Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

RISE OF THE MACHINES: TAKING ASSET MANAGEMENT TO THE NEXT LEVEL

Daniele Grassi, CEO at Axyon AI For many active managers across the world, the last few years have been challenging. Failure to meet their key...

Why CFOs should be asking for cloud scalability for the new year

Jake Madders, co-founder and director of Hyve Managed Hosting    The Christmas period proved to be a busy time for Chief Finance Officers (CFOs), as high...

Business agility: navigating the path to success

By Alexander Becker, COO of Serviceware SE   In the last few years, businesses have had to adapt to a new era characterized by volatility, uncertainty,...

FRTB AND OPTIMAL DATA MANAGEMENT

by Martijn Groot, VP, Asset Control    FRTB comes into effect at the beginning of 2022. It exacerbates the market data management challenges for banks at a time...

KINDNESS AND THE BOOM OF THE SUBSCRIPTION ECONOMY

By Dan Ziv, CEO of TouchNote   Lockdown has been a forced reflection for many of us in the UK. Humanitarian crisis aside, the FTSE dropped 14.3%...

5 WAYS YOU CAN GROW CUSTOMER RETENTION TO BOOST PROFITS

While it can be tempting to put all your resources into chasing new business, it can be more lucrative to improve your retention rate...

THE FINANCE SECTOR CAN WORK REMOTELY AND SECURELY…AND HERE’S THE PROOF

Kieran O’Connor, UK Enterprise Lead from Jamf   For the financial industry, it’s becoming increasingly difficult to mitigate cyber risk purely because it’s systemic and warrants...

How financial institutions can safeguard their migration to ISO 20022

Written by Dan Melville, Head of UKI & MENA Tricentis In 2018, Swift's broad community encompassing over 11,000 financial institutions collectively announced its adoption of...

P2PE – SILVER BULLET OR SNAKE OIL?

By Colin Neil, SVP Business Development, Adyen UK   Fraud is an ever-present problem for merchants, especially with the increasing number of payment providers, start-up challenger...

EQUIPPING YOUR TEAM WITH THE SKILLS TO MANAGE THE CHANGING LANDSCAPE

By David Wharram, CEO of Coast Digital   For businesses to emerge from the COVID-19 pandemic stronger than ever, companies need to ensure that their workforce...

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