Business

Why flexibility will beat loyalty: How payment choice will redefine customer relationships

By John Lunn, CEO & Founder of Gr4vy For years, loyalty has been the golden metric in customer retention. Brands invested heavily in rewards programs, point systems, subscription models, and...

AI drives efficiency. People drive impact

Chris Hall, Senior Tax Officer - Global Tax & Compliance  As digital reporting mandates gain ground and cross-border rules...

 How automation is rewriting what it means to work in finance

By Tim Stuart, Chief Financial Officer, Ricoh Europe Across Europe, hiring finance talent is getting tougher. A recent report...

Safeguarding your financial operations: how to navigate producer inflation

By Ivo Mertens, Chief Economist, iBanFirst Market indicators show that the UK is likely to suffer the highest inflation...

Top five tips to turn resilience into a growth strategy

In this article, Flora Hamilton, Executive Director of the Small Business Charter (SBC), which delivers the Government-funded Help...
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THE REPRESENTATION OF WOMEN IN THE SOUTH AFRICAN ECONOMY

By: Khanyisa Phika – Alexander Forbes Economist   More than 26 years later, women are still underrepresented in the South African economy Every Women’s Day commemoration brings...

4 HOLIDAY DESTINATIONS THAT COULD BE CHEAPER POST-BREXIT

Planning a holiday post-Brexit? Then you'll want to know which countries are going to give you the most bang for your buck. With that...

Mentors: How to choose the right one

In a nutshell, business mentors can help you develop your ideas for business knowledge and growth by sharing their skills, expertise, experience and contacts. You...

CRYPTOCURRENCY EXCHANGES MUST TACKLE THEIR CYBERSECURITY ISSUES

By Andrew Shikiar, executive director of the FIDO Alliance   Cryptocurrencies are becoming mainstream. Despite recent dramatic price falls after bitcoin hit an all-time high of around $65,000...

5 WAYS YOU CAN GROW CUSTOMER RETENTION TO BOOST PROFITS

While it can be tempting to put all your resources into chasing new business, it can be more lucrative to improve your retention rate...

KINDNESS AND THE BOOM OF THE SUBSCRIPTION ECONOMY

By Dan Ziv, CEO of TouchNote   Lockdown has been a forced reflection for many of us in the UK. Humanitarian crisis aside, the FTSE dropped 14.3%...

COMPLIANCE IS ONLY AS GOOD AS THE WEAKEST DEVICE

Nick Taylor, Key Account Manager – UK & IE Finance, Jamf   Trust in the banking sector took a nosedive after the financial crash of 2007....

FOUR ESSENTIAL STEPS FOR ASSURING INFORMATION SECURITY IN MERGERS AND ACQUISITIONS

By Stephen Gailey, Head of Solutions Architecture at Exabeam   With Brexit uncertainty mostly behind us, research indicates that many companies will be rethinking their mergers...

HOW BEST TO STRATEGISE A SALES PLAN THAT ALLOWS BOTH CURRENT PERFORMANCE AND FUTURE GROWTH?

Comments by Tony Hughes, CEO at Huthwaite International.   – The most successful businesses and business leaders can maintain a strong company performance in the present...

Payment orchestration for platforms: How software firms can sell payments

 To be attributed to: Nikhita Hyett, European Managing Director at BlueSnap   In today’s fast-paced business environment, success hinges upon versatile software. As the use cases...

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