Business

Business

Confidence is not accuracy: what quarter close demands from AI

Spokesperson: Hemant Kapadia, Chief Financial Officer, Anaplan AI use in finance has more than doubled in two years, with more than three quarters of organisations now using it in financial...
Business

Regulatory Change Shouldn’t Mean Starting from Scratch Every time

Deepak Kinger, Chief Strategy Officer and Co-Founder, EvoluteIQ Regulatory compliance is one of the single largest expenses for UK...
Banking

Speed with trust: Why insurance needs a trust intelligence layer

By Manjit Rana, Executive VP Insurance at Clearspeed Insurance, at its core, is a business of trust. Every insurance agreement...
Business

The Increasing Role of AI in Financial Customer Service

Luke Cuthbertson, Head of CX Consulting Practice, Route 101 Good customer service must always be designed with the customer...
Banking

Cybersecurity Awareness Month: Industry experts on securing retail payments in the age of AI

As artificial intelligence (AI) becomes further embedded in how consumers shop and pay, it is also creating new...

Turning negatives into positives: using digital gift cards to recover customer satisfaction

Business
Dealing with an unsatisfied customer is something even the most successful businesses experience. However, having an unhappy customer doesn’t mean a brand is lower...

Facing IT burnout? Automation is your best ally

Business
Rahul Hirani, Chief Product Officer at NinjaOne Historically, IT teams have been seen as an operational and largely reactive function, responsible for troubleshooting technical problems,...

A Skilled Workforce is at the heart of achieving AI success

Business
Harry Chapman-Walker, CEO, Kallidus The shine is fast coming off the AI bonanza. From fears that AI driven investment is overheating financial markets to news that upwards of 95%...

RevOps explained: the smarter way to scale your business

Business
Julia Payne, Fractional CMO, Revenue Operations – or RevOps – are frequently touted as a ‘business growth engine’. But what exactly does RevOps strategy entail?...

The silent checkout tax: why UK businesses are breaking up with bundled payments

Business
Neerav Shah, VP International at commercetools Checkout is where trust is won or lost — and where a brand’s entire commerce infrastructure is put to...

Why Enterprise SaaS Must Ditch Seat-Based Pricing Before AI Does It for Them

Business
By Carrie Osman, CEO and Founder of Cruxy.  The cracks in enterprise software's most sacred pricing model are widening, and private equity is starting to feel the ground...

What can we expect in BPO in 2026?

Business
by Hans Zachar, Nutun Chief Technology and Innovation Officer It feels as though 2026 arrived with a structural shift in the global operating environment. Geopolitical...

Avoiding the bespoke trap: Why flexibility, not full custom builds, is key to scalable growth

Business
By Mike MacAuley, General Manager, Liferay Bespoke software can seem like a perfect fit, but it often locks businesses into rigid systems that are costly...

Regulation forces a rethink of payments infrastructure – and rising fraud proves why it matters

Business
Ruud Grotens, Head of Risk Solutions Consulting, Cyber Fraud and Risk Management, Bottomline For years, regulation has been cast as the villain in the payments...

4 Simple Ways Growing Companies Keep Control of Operating Costs

Business
As companies grow, their costs can rise faster than their revenue. New hires, software subscriptions, supplier agreements, and back-office processes may all look manageable...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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Speed with trust: Why insurance needs a trust intelligence layer

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