Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

The challenges and opportunities of AI implementation for the Office of the CFO

By Josh May, Finance Transformation Lead and Product Expert at BlackLine As the role of the Office of the CFO becomes more strategic and central...

Unblocking regulatory roadblocks for UK-Africa trade in 2025

Globalisation and technology advancements have created unprecedented growth opportunities between the UK and African markets. As part of the UK Innovation Strategy, the UK...

Fintech: How Financial Technology is Changing the Business Landscape

Carl Johnson, UK Sales Director at Anglo Scottish Asset Finance If you’re an SME or a startup, maximising your company’s efficiency can be the difference...

The Hidden Cost of Fragmented Tax Determination Across Global Banks

Chris Zangrilli, VP of Technology Strategy at Vertex Global banks are paying a tax they haven't accounted for. Not a regulatory levy or a compliance...

Why it’s time for the modern CFO to lead technology transformations

Author: Dynshaw Italia, Chief Financial Officer at Soldo   Environmental concerns, economic turbulence, the cost-of-living crisis, and global trade issues are just some of the macro...

Seven vital steps to tackle bad data and drive business performance

Barley Laing, the UK Managing Director at Melissa Having bad customer data – databases where customer data is inaccurate, incomplete inconsistent – causes huge issues...

How CFOs can Lead their Business in Challenging Times

Author: Bob Stark, Global Head of Enablement, Kyriba Over the past few months, businesses across the world have been reacting to continuous market uncertainty driven...

A Nightmare On E-Street: Challenges Facing E-Retailers in 2023 and Beyond

Gabriel Le Roux, Co-Founder of Primer   In today's fast-paced, technologically driven world, e-commerce has become an integral part of retailers' revenue growth. Despite the ongoing...

Fortifying Financial Services: The Strategic Advantages of Infrastructure Managed Services

By Darren Ellis, Regional Vice President, Park Place Technologies In the dynamic and high-stakes world of financial services, the resilience and efficiency of IT infrastructure...

Q&A: How can enterprises close dangerous gaps in security visibility?

Organisations are investing more than ever in cybersecurity tools, but many are struggling to achieve an accurate view of their IT estates. As a...

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