Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

IFRS 17 Reporting Update

Authored by John Bowers, Actuarial Product Director, RNA Analytics  Fresh analysis from Fitch considers the current state of IFRS 17 reporting, revealing how close –...

How Trading Firms Can Reduce Market Data Costs 

Cia Fatemi, Global Head of Sales, Market Data Services, Transaction Network Services In today’s fast-moving, data-driven markets, financial firms are under increasing pressure to optimize...

Top 4 strategies for financial institutions to combat fraud in 2024

Grant Macdonald’s, Director of Financial Crime at Experian The fraud landscape is evolving rapidly, driven by rising cyber-attacks, advancements in artificial intelligence, and increasingly sophisticated...

Customer journeys driven by AI advantage and employee talent recognition in 2024

Brian Halpin, SVP, SS&C Internal Automation, SS&C Blue Prism As lending restrictions become increasingly tighter, and interest remains high, 2024 is expected to be the...

Keeping your options open and flexible: How to manage cloud migration for Financial Services Organisations

By Rachel Mcelroy, Marketing Director at Cloud Gateway   Financial Services Organisations, such as banks, insurance firms, and accounting firms, are not new to cloud infrastructure...

Why Emerging Market Debt is an Attractive Investment for 2023

Commentary by Kristin Ceva, Managing Director, Payden & Rygel   After a challenging 2022, emerging markets debt offers the potential for attractive yields and diversification...

2024: THE year for customer experience enhancement

Rob Paisley, Director, Banking and Financial Services, SS&C Blue Prism  How recently have you relayed to someone the immaculate service that your tax office, bank or...

How Companies Can Protect Revenue During a Downturn

Kathleen Hartigan, VP International at Clari   While there are hopes of inflation easing off, the current trajectory for the economy remains uncertain with spending levels...

Building a sustainable future – what’s on your agenda for 2023?

The most successful and progressive leaders are embracing ESG or Environmental, Social and Governance principles throughout their businesses, but how are they going about...

INSIGHT WITH INTUITION: UNVEILING THE UNKNOWN RISKS AND PREPARING FOR THE UNEXPECTED

By Muzammil Shabudin, Risk Advisory Lead at SAS UK & Ireland. In today’s volatile and interconnected world, businesses face an evolving landscape of risks that...

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