Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

The Role of PSPs in Fighting Social Shopping Fraud

Marija Solovjova,  Head of Fraud AML transactions Disputes Oversight, Certified Fraud Examiner, Ecommpay   The variety of shopping opportunities and payment types on offer has exploded...

How Can An IT Recruitment Agency Benefit your Business

If you're an owner of a business, you'll understand how great it feels when your company is thriving and expanding! But you'll understand that...

Customer Experience is the real battleground

By Jamie Allsop, Managing Partner of Financial Services & Insurance at HTEC Banks and insurers have spent the last decade trying to cut their way...

Finance teams are proving AI’s strategic edge

Anton Roe, CEO, MHR AI is no longer an experimental tool on the horizon. For finance teams, it has become an essential driver of efficiency,...

Innovating Finance: Virtual Cards Lead the Charge

 Ivo Gueorguiev, co-founder at Paynetics As businesses strive for efficiency and adaptability, the use of antiquated financial practices is less common with businesses embracing the...

The FCA will take immediate action on customer vulnerability; here’s how firms can prepare.

Author: Jonathan Barrett, CEO and Co-Founder at Comentis   Identifying and supporting vulnerable clients has become a priority for financial services firms over the last few...

What small businesses can do to overcome the barriers to global commerce

Henrique Celanto - General Manager (LATAM) - RedCloud   If the media is to be believed, global commerce is within easy reach of every business. The...

Why a skills-first approach is key to minimising financial services cyber risk

By Dan Potter, Senior Director, Operational Resilience at Immersive LabsCyber attacks are a concern for every sector, with the risk of operations halting or...

Reaping the business benefits of AI

Article by Peter Cooke, Senior Data Scientist at Methods Analytics The business landscape is arguably currently in its biggest state of flux since the industrial...

How to wow your board with reports they can believe in quarter after quarter

By Kathleen Hartigan, Vice President, International, Clari   Modern business is about more than the glory of a big deal. It is about predictable revenue growth....

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