Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

What’s in store for the payments industry in 2023?

Attributed to: Tim Annis, UK Managing Director at Bluechain   The payments industry has seen significant innovation in the past year, with new payment products and...

How to prevent damaging synthetic ID-driven fraud

By Barley Laing, the UK Managing Director at Melissa Financial institutions are facing a surge in increasingly sophisticated fraud. One of the fastest growing threats...

Creating Controlled Business Growth

Julius Černiauskas, CEO at Oxylabs.io    Profit incentives underlie all business growth. Whether we are plugging in resource sinks or adding new streams of revenue, growth...

Emma Black appointed as new president of CISI North East committee

The CISI is delighted to announce that Emma Black Chartered FCSI, Co-Founder and CEO of Cascade Cash Management, has been appointed new president of...

Let’s Not Talk Ourselves into a Slump!

By Dominic Bourquin, Head of the Tax Consultancy and Corporate Finance team at Monahans   In the face of the latest Office for National Statistics (ONS)...

The Compliance Dilemma and The Role of Technology in Overcoming Regulatory Pressures

Authored by: Shilpa Doreswamy, Sector Director in Retail Banking, GFT Financial institutions face mounting regulatory pressures as compliance teams navigate an increasingly complex landscape. The...

The value of interim leaders in helping get businesses get ‘deal ready’

The concept of interim leadership is becoming ever more important in the world of business, as the benefits of recruiting for specific expertise to...

The Growing Effect of 5G Connectivity on British Businesses

By Damian Hanson, Co-Founder & Director of CircleLoop   Business leaders are urged to keep a close eye on 5G availability, as the UK gears up...

The fintechs are coming! How can traditional financial service players stay competitive?   

By James Hall, Commercial Director, Doxim   Traditional financial service organisations may be multi-billion pound companies today, but their future survival depends on their ability to...

MVNOs as a Key Driver of Innovation and Monetisation in the Finance Sector

Kelvin Chaffer, CEO, Lifecycle Software Mobile Virtual Network Operators (MVNOs) have come a long way in just over two decades. Their roots lie in the ability...

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