Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Why Banks Need a Holistic Approach to Digital Transformation

By Imran Vilcassim, Global Solutions Director, Digital Platforms, BPC   Overhauling legacy infrastructure and replacing it with digital-first, cloud-enabled solutions is at the heart of digital...

How IT optimisation can reduce costs and increase efficiency for businesses

by Alan Hayward, Sales and Marketing Manager, SEH Technology   In today’s digital world, business success is centred around technology. The best way for corporations to...

Hype, Hysteria & Hope: AI’s Evolutionary Journey and What it Means for Financial Services

Written by Gabriel Hopkins, Chief Product Officer at Ripjar   Almost a year to the day since ChatGPT launched, the hype, hysteria, and hope around the...

What Cyber Fusion Can Centers Do for the Financial Sector

By Anuj Goel, CEO at Cyware Financial institutions are facing a unique uphill battle when it comes to addressing the ever-evolving threat landscape. Not only...

The growing threat of cyber warfare: a straightforward guide to protecting your business

Worried about cyber warfare? You’re not alone. With the threat of imminent attack from overseas malware and state-sponsored hacks increasing, the National Cyber Security...

Unleashing AI at Pace with Composable SaaS – A Model for Financial Services

 By Brendan O’Brien, Co-Founder and Chief Innovation Officer at Aria Systems   In the rapidly evolving landscape of financial services (FS), the integration of artificial intelligence...

Building resilience: How to create stability during uncertain times.

Jim Wilkinson, CEO of Zuto   We live in uncertain times. Businesses have faced one challenge after another, and we’ve not had a period of stability...

  Open banking: empowering consumers to take the reins on their finances

By Tasha Chouhan, Strategic Accounts Sales Director, at Tink   After 14 straight rises, the nation has been breathing a sigh of relief as the Bank...

What is going to drive generative AI adoption in Financial Services in 2024?

John da Gama-Rose, Head of Banking & Financial Services at Cognizant   Enterprise generative AI is revolutionising the finance industry. By 2026, over 100 million humans...

Balancing risk management with a seamless customer experience

By Andrew Davies, VP, Global Market Strategy, Financial Crime Risk Management, Fiserv   For quite some time, measures to mitigate financial risk have been taken at...

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