Banking

Payment fragmentation is here to stay, and banks must adapt

Hussam Kamel, Principal Consultant, Icon Solutions For years, the payments industry has been on a seemingly unstoppable path toward global harmonisation, integration and alignment. The most recent poster child of this...

Interest Rates Take Centre Stage in ALM Risk: Why Insurers Can No Longer Ignore the Interest Rate Imperative

Authored by John Bowers, Actuarial Product Director, RNA Analytics Insurance companies have long grappled with asset–liability mismatching risk, but...

Why hybrid cloud is still the banking sector’s best bet

Nadish Lad, Global Head of Product and Strategic Business at Volante Technologies When cloud computing first arrived at the...

Transforming insurance payouts with digital disbursements  

By Marcin Glogowski, SVP Managing Director for Europe and UK CEO, Marqeta   When it comes to insurance claims...

The lender-ready franchise: Why banks now scrutinise operations as closely as numbers

By Nigel Davies, managing director and co-founder at digital workplace platform, Claromentis. The franchise funding tap has turned on...
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Will generative AI build or break customer service for banks?

Many banks have already implemented AI chatbots in their customer service operations, but they were not always well received by customers. Henning Holter, Business...

Banks must seize control of their dangerous data silos

Rob Houghton, founder and CTO of Insightful Technology, says banks face a serious compliance and cost challenge with data silos. It’s time they acted.   Remaining...

Revolutionising Customer Service in Banking: The Power of AI

Agam Kohli, Director, CX Solutions Engineering at Odigo We live in a world where generative artificial intelligence or GenAI is now a term we are...

E-Money Security and Beyond: Enabling Trust in a Global Financial Frontier

By Nirav Patel, CEO of fintech & e-money organisation Andaria   In the rapidly evolving landscape of finance, the emergence of fintech has ushered in a...

Will ‘Britcoin’ change the way we bank?

The Treasury and Bank of England recently announced a state-backed digital pound is likely to be launched in the UK later this decade, following...

Exploring The Future of CFPB and Open Banking Regulations in 2025

By David O’Neill, Chief Operating Officer at APIContext The creation of the Consumer Financial Protection Bureau (CFPB) in the Dodd-Frank bill was a landmark response...

Beyond Consumer Duty: Embracing True Customer Centricity in Banking

Andrew Stevens, Principle, Banking and Financial Services, Quadient With the introduction of the new Consumer Duty, the FCA has set a new bar for how banks...

Is traditional business banking the best option for SME finance squeezes?

Airto Vienola, CEO, AREX Markets  The pressures facing business and personal finances alike have been well documented. Stories are now starting to emerge about how smaller enterprises...

The Future of Banking: AI’s Transformative Role

By: Paul O’Sullivan, Global Head of Banking and Lending at Aryza   The recent launch of ChatGPT placed artificial intelligence (AI) firmly in the spotlight. Almost...

HOW CAN BANKS MAINTAIN HUMAN CONNECTIVITY AS AUTOMATION RAMPS UP?

By Huw Newton-Hill, GM Attensi US & Head of Professional and Financial Services   CONSUMER needs within retail banking are evolving at pace, with McKinsey...

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