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What finance brands need to understand about the ‘anxious generation’
Half of UK children worried about money and their future
A new study from KidsKnowBest, the global leader in understanding and reaching children, reveals a generation grappling...
CX in Finance: 4 proven steps for success to foster customer loyalty
By Judy Bloch, Vice President and Executive Advisor for Financial Services, Medallia
With challengers on the rise, the pressure is on within the financial sector....
Valenti Partners closes $200 million deal to build expansive real estate development in Southwestern US
Valenti Partners LLC, a leading finance consultancy that excels in sourcing special project funding, has today announced its success in closing a 200 million...
From Tuition to Tech Subscriptions: Why Education Needs Smarter Payment Infrastructure
By Philipp Buschmann, co-founder and CEO of AAZZUR
I grew up in a time when “subscription” meant magazine deliveries or that pesky gym membership you...
AI Coaching: The scalable solution to talent retention in financial services
By Duncan Richardson, Vice President UK & Ireland, CoachHub
The financial services industry is facing a profound talent challenge. As the sector undergoes rapid digital...
Why financial services firms must embrace omnichannel customer contact
Chris Brown, CX Consultant, Sector Specialist, Finance, IPI
Within financial services, the pressure to meet rising customer expectations has never been higher. In fact, research...