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Stop Chasing AI Hype and Start Building Strategy
By Jon Burghart, CRO, AnywhereNow
AI is often marketed as a transformative solution for customer service, just switch it on, and your contact centre is expected...
Culture is the overlooked lever in private equity’s SaaS playbook
John Messer, Managing Partner and Cofounder, Copilot Capital.
Competition for the best private equity deals is fierce, and firms are doing everything they can to access...
The Future Of Recurring Payments Is AI-Driven
By Jon Reynolds, head of product at Access PaySuite, part of the Access Group.
In the age of subscriptions and service-based business models, recurring payments have...
Securing the Future: Executive Buy-In is the Missing Link in Financial Services Resilience
Attributed to Sean Tilley, Senior Director Sales EMEA, 11:11 Systems
The UK financial services sector has always been a bellwether for global markets, but today it...
Gender diversity in the fintech sector
Author: Benu Mukhopadhyay, Senior Lecturer, The University of Law Business School
Gender diversity has seen meaningful advancement in the fintech industry breaking away from its...
Payments Modernization for Agile Financial Services
Radha Survana, Chief Product Officer,Payments at Finastra
Global commerce and digitalization have transformed cross-border payments into a critical capability for banks. Customers now expect transactions that are...
