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12 STEPS TO ELEVATE CUSTOMER EXPERIENCE MANAGEMENT THROUGH COMMUNICATION
By James Hall, Commercial Director, Doxim
One of the most important business lessons from the past 18 or so months has been the importance...
WEB SCRAPING AND THE FUTURE OF DATA STRATEGIES BEYOND 2021
Web Scraping
39% of respondents state the primary reason they have yet to implement web scraping are budget constraints
36% of respondents list high...
FOMO, FOLO, AND THE VOLATILITY CONUNDRUM
Katharine Wooller, Managing Director, UK, Dacxi
‘There is a lot of surface noise in the cryptocurrency space and most of it is the psychobabble of...
COVID CREDIT CRUNCH: 59% OF UK CONSUMERS HAVE USED CREDIT CARDS ‘TO MAKE ENDS MEET’ DURING PANDEMIC
70% of consumers prefer Buy Now Pay Later (BNPL) to credit cards due to affordability and ease of management, with 54% saying BNPL will...
NO MOJO? THE UNLIKELY SOLUTION TO THE FINANCIAL INDUSTRY’S IMPENDING TALENT CRISIS
Matthew O’Neill, Industry Managing Director, VMware EMEA
The financial services industry has lost its mojo. There was a time – in the not-too-distant past –...
HOW CHANGES TO PROVIDENT FUND ANNUITISATION AFFECT APPROVED LUMP-SUM DISABILITY BENEFITS
By Dolana Conco – Regional Executive – Alexander Forbes Retirement Consulting
New tax rules on the annuitisation of provident funds and lump-sum payouts made at...