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THE IMPORTANCE OF ATTRACTING GENERATION Z FINANCE PROFESSIONALS TO YOUR BUSINESS

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By Hannah Wright, Director, Sage People

 

Across the world finance professionals are tackling the effects of the pandemic. They are working to understand the immediate implications to society and the economy, whilst looking ahead to the long-term problems that may affect the financial industry. Financial expertise is needed to navigate businesses through the current climate and ensure survival  and resilience.

A new generation has arrived in the workplace offering a valuable and fresh financial perspective on the COVID-19 fall out. So, meeting the needs of Gen Z is more important than ever. Attracting and retaining young finance professionals is key to future survival, whilst embracing technological innovation. However, today 59% of employers lack workers with soft digital skills, like critical thinking, and 51% are experiencing a shortage of hard digital skills, such as coding and data analysis.

Fresh out of education and filled with enthusiasm, Gen Zers have much to offer businesses as they are digitally native by nature and comfortable getting to grips with with the latest data and analytic solutions. However, companies face stiff competition in getting their attention and delivering on their expectations. To fully understand what attracts the brightest young graduates’ firms must shake up their finance function and workplace culture.

A new approach to creating a workplace environment

Despite a large pool of people looking for work as a result of the pandemic, attracting young people is still a challenge. In the accountancy sector, 84% of professionals believe younger generations have progressive expectations, attitudes and talents that will need to be nurtured in order to attract them. Showing those attitudes reflected throughout the business is a crucial aspect of this.

The prospect of a flexiable career, driven by the support of an organization, is very attractive to Gen Zers. Even though times are tough, it’s important for businesses to show young employees that they are invested in their future to make them feel valued and secure. Tailored training programmes for financial professionals should be considered with the aim of developing essential skills needed to push young people forward in their careers. This initiative should be encouraged by a firm’s CFO, whilst being supported largely by the finance team.

Nevertheless, the working world as we know it has been completely changed and young people are entering businesses at a time when “what’s next?’ can often be a question. Even as COVID measures wax and wane, ‘Generation Remote’ will expect a more flexible working environment, with the ability to work changeable hours and from the safety and convenience of their homes. A working environment that puts people first, by promoting a work-life balance and an emphasis on mental health wellbeing, will be expected.

Despite the pandemic, not all businesses have culturally made the move to a more flexible working model. While it may be difficult, finance leaders should reconsider whether the traditional nine-to-five, desk-bound culture is still serving the business successfully. If not, they may be depriving themselves of valuable talent and could look to adopt a more flexible approach. Flexible and supportive working conditions can no longer be offered as an extra ‘work perk’ for employees. Instead, they are expected and are now essential to retaining talent.

 

Promoting a tech-savvy workplace

However, Gen Zers need more. A supported and flexible working environment isn’t the only building block to attract and retain top talent. Alongside flexible work policies, innovative technology that supports and empowers employees in their roles is equally critical. The widespread use of old, disparate systems not only stifles agility and innovation – it can scare away young talent who’s expectations are akin to that of consumer lives

Furthermore, as many businesses continue to use outdated technology, they cannot reap the benefits that modern data and analytical insight has to offer. Such outdated systems can be daunting and counterproductive for new-starters, who have developed their skills on new consumer-grade platforms and technologies in their personal lives. Training new workers how to use old systems is costly and hardly an attractive prospect for someone just starting their career.

Fortunately, by creating an integrated, efficient and modern tech-savvy environment, businesses offer young workers a welcoming hand and the tools they need to perform at their best. Cloud-based technology provides access to the latest tools, meaning young workers don’t need to struggle with outdated technology. Instead, they can access systems whenever and wherever they want, something vital for today’s remote work world.

Because of this, adopting technology has a strong effect on innovation. New technology attracts new talent, which in turn brings more fresh ideas, perspectives and capabilities to a business. This is especially true of artificial intelligence where we see 40% of Gen Zers using AI in their working lives compared to just28% of Baby Boomers.

Fueled with technological knowledge, employing a younger finance team can be of great value to a business. These individuals can take advantage of the latest tools and technologies that are so appealing to their generation. With this comes the rise of the ‘intelligent organisation’ – one able to leverage integrated technology to understand and make optimal decisions based on data insights. Real-time insight into the situation of the organisation offers company-wide visibility of the bigger picture and creates opportunities for increased agility. This is highly valuable at a time when our environment is evolving quickly.

Understanding what matters to Gen Z is critical to attracting young finance professionals both now and in the future. This generation is a crucial asset when it comes to technological innovation, whether that’s employing new cloud-based software, automating admin tasks or reaching new business opportunities. Employing Gen Z talent enables businesses to keep up with technological advances, meet ever changing client needs and equip the overall workforce with the tools they need for efficient and purposeful working.

 

Business

Revolutionizing Risk: Innovative Derivatives to Support the Evolution of Commercial Space

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By Grant Gryska, Co-Founder and Director of Markets at Allocation.Space

 

The space economy continues to expand rapidly, crossing $500bn in revenue in 2022, 78% of which came from the commercial sector[1]. Major developments like the successful test launch of SpaceX’s massive Starship are set to radically change the cost of getting mass to orbit, unlocking new possibilities for business in space.

This growing market presents outsized opportunities for investors, insurers, and businesses. But, as enterprises extend their reach beyond Earth’s atmosphere, risk management tools must evolve to meet the new and unique challenges they face. A new generation of derivative instruments is emerging to support the commercial space sector while complementing traditional insurance models.

A Paradigm Shift in Risk Management

Traditionally, space ventures were funded by governments and international space agencies — institutions that were able to absorb risk and ignore bottom-line concerns. The arrival of private space companies such as SpaceX, Vast, and Blue Origin represents a material shift in the trajectory of commercial space. National interest is no longer enough; space ventures must also turn a profit, which means managing risk. These enterprises are pushing the boundaries of what is possible, requiring a comparable evolution in financial tools to support their endeavors.

Grant Gryska

We’re now seeing a new generation of companies building platforms to host derivatives that enable enhanced risk management for the space industry. By hosting these products on a Swap Execution Facility (SEF), the aim is to bring pricing transparency and efficiency to the sector via a centralized venue. Unlike traditional insurance, which often relies on predefined policies and premiums designed to mitigate specific critical loss, swap contracts do not require proof of any actual loss or attribution, broadening the universe of potential participants in this growing market.

Derivative Instruments for Commercial Space

Derivative instruments tailored for the commercial space sector will help mitigate risks and enhance financial flexibility as the barriers to entry come down and competition increases.

  1. Space Weather Derivatives (SWDs): With satellite anomalies demonstrating a 74% correlation[2] with geomagnetic disturbances caused by the solar wind, these products will become invaluable in managing revenue loss due to these disruptions. SWDs will ensure a smoother execution of space missions and terrestrial applications such as power grid management.
  2. Space Derivative Contracts (SDCs): SDCs allow investors and companies to hedge against price fluctuations in space-related assets. Whether it’s fuel, space-based resources, or payload rate indexes across launch platforms and locations, these products provide a means to lock in prices, offering stability in an otherwise volatile market.
  3. Space Options (SOs): Like traditional financial options, SOs provide the right, but not the obligation, to buy or sell a space asset at a predetermined price and time. This allows investors to capitalize on favorable market conditions while limiting downside risk.
  4. Space Risk Swaps (SRS): SRSs enable entities to exchange or transfer specific risks associated with space activities. For instance, a satellite operator concerned about launch delay or orbital debris may enter an SRS with a risk-taking party, effectively transferring the risk to them. These products diversify risk and encourage collaboration among industry players providing complementary services like debris mitigation.

Complementing Traditional Insurance: Bridging the Coverage Gap

While traditional insurance remains a fundamental component of risk management, derivative instruments offer a more nuanced approach targeting the risks to revenue. These products provide a level of risk granularity that traditional insurance may lack or be unable to cover economically, which has left 99% of LEO (Low Earth Orbit), and 73% of MEO (Medium Earth Orbit) and GEO (Geostationary Orbit) satellites uninsured on orbit as of 2022[3]. This is crucial in an industry where risks to launch platforms, satellite technologies, and commercial objectives can be highly specific and variable.

The Future of Space and Derivative Instruments

There’s a growing cluster of companies looking to transform the financial products and venues supporting the commercialization of space. The derivative instruments being developed with the help of space industry players will provide a forward-looking and adaptive approach to risk management for space, complementing traditional insurance models.

As the commercial space sector continues its trajectory beyond Earth, these innovative financial tools will play a pivotal role in ensuring a robust and resilient financial ecosystem for companies participating in the space economy.

 

[1] https://www.spacefoundation.org/2023/07/25/the-space-report-2023-q2/

[2] Choi, H. S., J. Lee, K. S. Cho, Y. S. Kwak et al., 2011, Analysis of GEO spacecraft
anomalies: Space Weather relationships
, Space Weather, 9, S06001.

[3] https://spacenews.com/connecting-the-dots-space-insurers-toast-another-profitable-year

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2024 Payments Predictions

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Alan Irwin, Vice President of Product & Solutions Europe, Global Payments:

Open banking in 2024 will be all about the consumer 

“2023 has been a huge year for open banking adoption, surging 68.2% from the previous year to hit 4.2 million users in the UK in July. Open banking enables consumers to provide third-party providers (TPPs) with secure access to their payments account, meaning that payments can be made through these TTPs directly from their payments account and without the need for cards.

“With more people using open banking for payments, in 2024 consumer expectations of open banking are likely to increase dramatically. Consumers will demand higher levels of speed, convenience, and security around open banking as a payment method. As a result, there will be a renewed focus on the availability and performance of APIs and user interfaces. Without improving these features, TTPs will see growth in open banking payments stagnate and even struggle to compete with digital wallets and standard cards.

“2024 will also see a stronger emphasis placed on consumer protection from fraud and scammers. With £239.2 million lost to authorised push payments (APP) fraud in the first six months of 2023, security is front of mind for businesses and their customer bases. A key differentiator for open banking and card payments is the liability protection offered by cards through the disputes and chargeback processes. Merchants and consumers alike want the power to protect themselves with tools and processes to limit financial exposure. As such, to grow in the coming year, TTPs will need to develop and implement enhanced risk and fraud prevention tools to help drive confidence in the payment channel and mitigate concerns around exposure.”

Competition between old and new banks will intensify around convenience

“Growth in consumers’ desire for a financial ‘super app’ experience will put a great deal of pressure on traditional financial institutions and increase competition between neobanks and legacy banks in 2024. A financial ‘super app’ is a single mobile application that can be used to manage all aspects of your financial life, including services that range across savings, investments, mortgages, and payments, for example.

“Neobanks, such as Revolut, are creeping into ‘super app’ territory: providing a range of services, from shopping discounts and savings pockets to instant currency conversions and stock investing, all on a single mobile application. So far, these developments are almost exclusively in the consumer banking space. However, in 2024 we will see the neobanks push their payments offerings further up the value chain into the B2B world, challenging traditional banks on another front.”

Ecommerce checkout enhancements

“In 2024, payments providers and their clients will place a fresh emphasis on customer experience, as demand for convenient and slick payment processes continues to increase. Currently, 69.57% of online shopping carts are abandoned and less than one fifth (17%) of retail, leisure and hospitality transactions are made through digital wallets, showing that much more needs to be done to offer smoother payment infrastructure online and in-store. As such, in 2024 businesses will focus on customer experience as a means of increasing customer loyalty and slashing cart abandonment rates in the process. Moving away from slow, clunky payment experiences to offer customers the ability to pay for something with a few clicks through biometrics, which allow customers to pay with a simple face or fingerprint scan, and digital wallets, which store customer payment information, is the primary method that businesses should be using as we approach the new year to tackle this issue.”

Data Storage and Keeping Customers On-Site

“Providing a top-quality payments experience will go hand-in-hand with ensuring that consumers feel safe at the checkout, especially with soaring cybercrime. In 2024 we’re likely to see more use of card data storage and tokenisation to further reduce cart abandonment rates as they allow consumers to store their card details for future use, making their next purchase at the ecommerce store much faster. Network tokens in particular, which are tokenised payment details saved for a specific card and merchant pair, drive higher approval rates for merchants and offer a more secure form of payment than raw card data entry. In addition to this, continuously updating customers’ card data further reduces friction in the checkout and drives better cart conversion.

“What’s more, customers are also put off payments when they are redirected to another (3rd party) site to complete it, as it is unfamiliar to the rest of the checkout process, often doesn’t carry the merchant brand and thus deemed insecure. Therefore, reducing site changes as much as possible and using clear branding and UX to ensure customers are aware that they’re still on this same site is key to instilling a sense of security. Similarly, real-time data validation built into the payment form can prevent bad data from being entered in the first place, such as invalid PAN, expiry date, or security code, as well as keeping out bad actors from spamming through card data en masse.”

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