Tag: customer service for banks

spot_imgspot_img

Will generative AI build or break customer service for banks?

Banking editorial -
Many banks have already implemented AI chatbots in their customer service operations, but they were not always well received by customers. Henning Holter, Business...

Follow us

Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

Latest news

Prediction markets could create finance’s first open forecasting terminal

Finance 0
By James Pierog, Founder and CEO of Glimpse For much...

The architecture autonomous commerce forgot

Business 0
There is a version of the agentic commerce conversation...

Open Banking maintains lower fraud rates than wider payments industry, new monitor shows

News 0
• Open Banking fraud rates remain below wider industry...

Popular news

WHY RISK AND TREASURY CAN NO LONGER WORK IN ISOLATION

Business 0
By Ashley Crawford, Senior Risk Solutions Executive at SAS.  For...

The architecture autonomous commerce forgot

Business 0
There is a version of the agentic commerce conversation...

Could regulation-trained AI aid financial services innovation?

Technology 0
Gustavo Lino, Head of Policy, Legal and Compliance at Cumbuca Financial...

© 2024 FM. Publishing. All Rights Reserved.