Technology

Levelling the Playing Field Between Legacy Banks and Neobanks With Process Intelligence

By Chris Johnston, SVP, Head of Global Banking, Celonis The financial services industry is currently experiencing one of its most disruptive decades driven through the combination of technological advancements and...

The insurance CIO agenda: From copilot chaos to clear AI ROI

By Richard Farrell, CIO at Netcall AI continued to dominate the tech conversation in 2025, but in 2026, insurance...

Liveness Detection – The Key to Robust Biometric Authentication

by Kevin Hung, Director of Field Application Engineers NEXT Biometrics. Digital identity has become foundational to services, including financial...

The ROI Dilemma: How To Demonstrate Technology Value

By Greg Holmes, EMEA Field CTO at Apptio, an IBM company With the rapid pace of AI adoption, there...

Why are digital first fintechs leaning back into payment cards?

By Lee Moran, Director of Customer Operations at TAG Systems, member of AUSTRIACARD HOLDINGS Cast you mind back five...

Integrating messaging apps into business operations- how enterprises can gain from employees’ personal, private communications channels and yet remain resilient

By Barry Cashman, VP UK&I, Veritas Technologies   Financial regulators in the UK are now quizzing banks on their employees’ use of personal, private messaging channels such as...

The fintechs are coming! How can traditional financial service players stay competitive?   

By James Hall, Commercial Director, Doxim   Traditional financial service organisations may be multi-billion pound companies today, but their future survival depends on their ability to...

The Rising Tide of IT Automation in the Financial Services Sector

By John Diamond; Senior Solutions Architect, Product, Park Place Technologies   IT automation in the financial services industry has been an evolving trend for many years....

Cyber insurance and resilience: why legal readiness is now a boardroom priority

By Ian Birdsey, Partner, Clyde & Co Cybersecurity is now a critical operational risk – and one that boards are increasingly forced to confront head-on. With...

Inclusive credit scoring: Bridging the data disconnect

By Ali Hamriti, CEO and Co-founder of Rollee    In today’s rapidly evolving financial landscape, the traditional frameworks of credit scoring have struggled to adapt to...

Harnessing AI to Navigate Regulatory Complexity in Banking and Finance

By Harry Borovick, General Counsel, Luminance The global banking and finance sector is navigating an increasingly complex regulatory landscape, compounded by uncertain macroeconomic conditions, marketplace...

Transforming Customer Engagement: The Future of the Financial Industry in a Digital Age

By Jon Burghart, Chief Revenue Officer at AnywhereNow In today’s financial services sector, customer engagement is undergoing a decisive shift: customer contact volumes are rising, expectations...

Financial organisations looking at AI need to focus on strong data foundations

Dan Ellis, CCO, Lumilinks It’s impossible to ignore the rapid interest in AI development, or how it is set to transform any number of industry sectors. Deloitte recently...

Battling Cloud Complexity: How to manage and optimise costs of the public cloud

By Hamish Auld, Senior Manager at Efficio   Organisations have become increasingly dependent on cloud computing – not only to scale up effectively and meet new...

Struggling To Manage Summer Sale Crowds? Here’s How SoftPoS Can Help

By Brad Hyett, CEO of phos June and July are the busiest months of the year for retailers. With summer sales everywhere, a substantial increase...

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