Technology

Using Intelligence-in-Motion and Agentic AI to boost finance customer loyalty

By Mark Scrivens, FPT UK Chief Executive Officer, FPT Corporation Agentic AI has driven powerful transformation across the finance industry, going beyond automation to give reasoning, decision-making, and adaptability to enterprise systems. ...

Why AI projects stall inside financial services operations

By Ben Furnival, Digital Operations Director at global marketing services firm APS Group Financial services has embraced AI with...

Why the World’s Digital Asset Entrepreneurs Are Choosing Ras Al Khaimah

By Dishang Patel, Head of Digital Assets at Rakbank Making money online has never felt more mainstream. In 2026,...

How modern POS systems are transforming hospitality technology

Jean-Philippe Niedergang, Acting Group CEO / EMEA-PACIFIC-LATAM CEO, Castles Technology. There was a time when the point of sale...

Accuracy isn’t bankers’ biggest AI problem. Missing context is.

By Joshua Summers, EnFi Bank boards across the UK and Europe are mandating the same thing: increase your usage...

Turning data into opportunity in financial crime prevention

Laura Eshelby, Head of Economic Crime at Clue Software Financial crime has always been a threat to the global economy, but advancements in technology have...

Harnessing the power of Generative AI for financial institutions: potential risks and rewards

By Chad Hetherington, VP Head of Product, NICE Actimize   Recent research conducted by McKinsey revealed that generative AI has the potential to contribute a substantial...

Web3 and Insurance

Authored by Samiul Chowdhury, Principal Actuarial Consultant, RNA Analytics   Innovation in the digital world is accelerating. Whilst the web has been in constant transformation since...

Banks should no longer let fear stifle innovation

By John da Gama-Rose, Head of Banking & Financial Services, EMEA and APJ, Cognizant Core banking systems are the beating hearts of financial institutions. The...

Flexible but robust cybersecurity compliance programs are essential to comply with new EU digital laws

David Dumont, Partner at Hunton Cybersecurity is continuously becoming more important for organizations in the financial sector as it is a growing concern for customers that...

How app usage can help brands increase their online revenues and customer retention

Arunabh Madhur, Regional VP & Head Business EMEA at SHAREit Group   Brands are continuing to invest heavily in the e-commerce market despite current market and...

Generative AI: The Democratisation of Fraud

By Doriel Abrahams, Head of Risk, Forter   Generative AI and, more specifically AI based chatbots such as ChatGPT, have continued to dominate headlines and amaze...

The future of banking – new data practices and structural change from the ground up

By Viren Patel, Financial Services Industry Strategist at Workday   Retail banks are fundamentally different now compared to ten years ago. Customers have much more agency...

A Culture of Cyber Security Throughout Financial Services Organisations

Michael Cantor, CIO, Park Place Technologies Financial Services organisations have long been a top target for cyber-attacks given both the nature of their financial transactions...

CFOs – the forgotten ally in the fight against ransomware

Justin Vaughan-Brown, VP Market Insight at Deep Instinct   Ransomware attacks have nearly doubled in the past couple of years. According to a new report from...

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