Business

Confidence is not accuracy: what quarter close demands from AI

Spokesperson: Hemant Kapadia, Chief Financial Officer, Anaplan AI use in finance has more than doubled in two years, with more than three quarters of organisations now using it in financial...

Regulatory Change Shouldn’t Mean Starting from Scratch Every time

Deepak Kinger, Chief Strategy Officer and Co-Founder, EvoluteIQ Regulatory compliance is one of the single largest expenses for UK...

Speed with trust: Why insurance needs a trust intelligence layer

By Manjit Rana, Executive VP Insurance at Clearspeed Insurance, at its core, is a business of trust. Every insurance agreement...

The Increasing Role of AI in Financial Customer Service

Luke Cuthbertson, Head of CX Consulting Practice, Route 101 Good customer service must always be designed with the customer...

Cybersecurity Awareness Month: Industry experts on securing retail payments in the age of AI

As artificial intelligence (AI) becomes further embedded in how consumers shop and pay, it is also creating new...

How AI is Taking the Risk Out of Crypto for CFOs

Matic Jug, Head of Growth at ICONOMI For CFOs, crypto has mainly been about managing risk. While private investors have been drawn to the thrill...

Fraud is no longer a single transaction problem

By Rav Hayer, Managing Director UK & Ireland and Head of BFSI, Europe at Thoughtworks Fraud prevention has evolved significantly over the past two decades....

Sequencing transformation: Building capability without overloading your organisation

Written by Richard Churchill, Principal Consultant at Leading Resolutions Even where the right funding exists, transformation programmes often fail because organisations launch too many initiatives...

Entrepreneurs’ Haven: Why UK business owners make the move to Dubai

By Eamon Shahir, Co-Founder of Taxd.co.uk Britain has long prided itself on being one of the best places in the world to start a business,...

Legal Transformation Projects Require Short-Term Capability, Not Long-Term Capacity

Technology upgrades are complex, often overlap and can be very disruptive for organisations that find themselves needing to access highly specific expertise for short-term...

Where Payments Go to Disappear

Author: Navdeep Sidhu, CEO of meshIQ In modern banking, system availability is no longer the primary challenge. Transaction integrity is. Payments rarely fail because systems go...

Boosting Employee Experience in Contact Centres is the Key to Success!

By Jurgen Hekkink, Head of Product Marketing at AnywhereNow The UK is facing a silent but costly productivity crisis. According to Deloitte, poor mental health costs...

AI in Customer Experience: The Challenges and Opportunities CIOs Face Today 

 By Jon Burghart, Chief Revenue Officer at AnywhereNow   As a CRO, I’m constantly evaluating how emerging technologies can drive revenue, deepen customer relationships, and sharpen...

Branches, ATMs and the Art of Staying Relevant

Brendan Thorpe, Customer Success Manager at Auriga For most of their history, bank branches and ATMs have existed to serve a single purpose: to give...

How to Match Your Funding to Your Business Maturity

By Edward Rowe, author of The Standard Model for Business and governance, assurance, and risk executive One of the most common mistakes founders make is...

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