Business

Cybersecurity Awareness Month: Industry experts on securing retail payments in the age of AI

As artificial intelligence (AI) becomes further embedded in how consumers shop and pay, it is also creating new challenges for businesses trying to keep transactions secure. Mastercard has recently...

Stablecoins and the New Boundaries of Private Money

By Luigi Capoani economist, researcher, and lecturer in International Economics at  Ca’ Foscari University of Venice, Marco Spadaro policy analyst at the European Youth Think Tank (EYTT) Stablecoins are private financial products, but their consequences are becoming increasingly public. As their use expands...

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

Boosting Retention with Marketing Automation in Finance & Insurance

Written by Sjuul van der Leeuw, CEO of Deployteq For finance and insurance brands, customer retention isn’t just a metric—it’s a critical driver of growth...

How Smart Data Strategies Can Reshape Revenue Operations

By Lindsey Meyl, Vice President, Revenue Operations, iManage Within the finance sector, revenue growth has become a more complex undertaking in recent decades, especially as...

When cyber-attacks turn political – Why financial services must prepare for geopolitically motivated hacktivism in 2026

By Hannah Baumgaertner, Head of Research, Silobreaker When customers lose access to their bank accounts, even a momentary lockout can undo years of trust. In...

How to Reduce Staff Turnover in the Finance Industry: 5 Top Tips 

Staff turnover is the percentage of employees who leave a business over a monthly, quarterly, or annual period. Turnover rates can vary massively depending...

Unlocking the potential of cross-border payments: key strategies for businesses

Nick Botha, Global Payments Lead at AutoRek As international trade and e-commerce continues to grow, cross-border payments have seen significant expansion across the globe. A...

Who’s Accountable When AI Goes Wrong? Why Auditable AI Is a Non-Negotiable in Finance

By Mike Whitmire, CEO and Co-founder, FloQast AI is already transforming the finance and accounting functions, from automating routine tasks to generating strategic insights. But...

Why verifiability and privacy aren’t mutually exclusive for stablecoins

Lukas Helminger, CEO and co-founder of TACEO The stablecoin market surpassed $250 billion in 2025 and is evolving fast; from a trading instrument to a real‑world...

Machine Learning Interpretability for Enhanced Cyber-Threat Attribution

By: Dr. Farshad Badie,  Dean of the Faculty of Computer Science and Informatics, Berlin School of Business and Innovation This editorial explores the crucial role...

The collision between AI and a wave of regulation

Julian Mulhare, Managing Director EMEA at Searce Navigating the AI regulation tsunami: A 2025 perspective The financial services industry stands at a crossroads. The transformative potential...

How businesses can reap the benefits of embracing payments automation

By Craig Barclay, Vice President, Commercial at American Express Businesses know how important providing an optimised and streamlined payments experience is to success and long-term...

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