Business

Why flexibility will beat loyalty: How payment choice will redefine customer relationships

By John Lunn, CEO & Founder of Gr4vy For years, loyalty has been the golden metric in customer retention. Brands invested heavily in rewards programs, point systems, subscription models, and...

AI drives efficiency. People drive impact

Chris Hall, Senior Tax Officer - Global Tax & Compliance  As digital reporting mandates gain ground and cross-border rules...

 How automation is rewriting what it means to work in finance

By Tim Stuart, Chief Financial Officer, Ricoh Europe Across Europe, hiring finance talent is getting tougher. A recent report...

Safeguarding your financial operations: how to navigate producer inflation

By Ivo Mertens, Chief Economist, iBanFirst Market indicators show that the UK is likely to suffer the highest inflation...

Top five tips to turn resilience into a growth strategy

In this article, Flora Hamilton, Executive Director of the Small Business Charter (SBC), which delivers the Government-funded Help...
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TO ENABLE BETTER LENDING FOR PEOPLE AND BUSINESSES, WE HAVE TO LOOK TO OPEN BANKING

By Iain McDougall, CCO of Yapily   A recent FCA study found over 14 million people were grappling with financial issues at the end of 2020,...

DON’T BE LEFT IN THE DARK!

By Bruce Penson, Managing Director at Pro Drive IT   Don’t be left in the dark. This is where your business could be if it’s hit by...

HOW TO MANAGE YOUR SMALL BUSINESS’S FINANCES

There are a lot of fantastic business ideas that end up failing during the early years. Why? A lack of financial management. Managing your business...

DeFi AND AML: DIGITAL FINANCE & BEST PRACTICES

Rayissa Armata, Head of Regulatory Affairs, IDnow   Disclaimer: This article is a perspective on digital finance and AML. We do not claim any authoritative position, but...

FIVE TECHNOLOGY CHALLENGES THAT ARE HOLDING BACK LEGAL INNOVATION

Damian Enskat, Programme Manager and Akber Datoo, CEO of D2 Legal Technology   The “in house” Legal function has been arguably the most under-invested in department over...

AI, Cloud, and Data Governance: Financial Industry’s Roadmap for 2024

by Mark Hermeling, CTO, Alveo   Heading into 2024, the financial services industry is at the threshold of a transformation driven by technological advancements, especially in...

THE EFFECTS OF JOB HOPPING ON YOUR RETIREMENT OUTCOME

By Neli Mbara, Certified Financial Planner at Alexander Forbes   Job hopping – defined as spending less than two years in one position -  is a...

SOCIAL MEDIA AND THE FINANCIAL INDUSTRY: TOP 5 REASONS TO DEVELOP A LONG-TERM STRATEGY

Social media is not just for people to share stories and opinions anymore, and it has not been just that for a long time....

HOW NEW DATA SOURCES CAN ACCELERATE OUR JOURNEY TO RECOVERY

Jonathan Westley, Chief Data Officer, at Experian UK&I With the growth of e-commerce and streaming of everything from music to films, online subscription services have become increasingly...

Standing out from the crowd

By Sam Quawasmi, Co-Founder of Eureeca Whilst having a great business idea or invention is a brilliant foundation it is rarely enough to guarantee success on...

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