Business

Why flexibility will beat loyalty: How payment choice will redefine customer relationships

By John Lunn, CEO & Founder of Gr4vy For years, loyalty has been the golden metric in customer retention. Brands invested heavily in rewards programs, point systems, subscription models, and...

AI drives efficiency. People drive impact

Chris Hall, Senior Tax Officer - Global Tax & Compliance  As digital reporting mandates gain ground and cross-border rules...

 How automation is rewriting what it means to work in finance

By Tim Stuart, Chief Financial Officer, Ricoh Europe Across Europe, hiring finance talent is getting tougher. A recent report...

Safeguarding your financial operations: how to navigate producer inflation

By Ivo Mertens, Chief Economist, iBanFirst Market indicators show that the UK is likely to suffer the highest inflation...

Top five tips to turn resilience into a growth strategy

In this article, Flora Hamilton, Executive Director of the Small Business Charter (SBC), which delivers the Government-funded Help...
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THE EFFECTS AUTONOMOUS DRIVING WILL HAVE ON THE TRANSPORTATION AND LOGISTICS INDUSTRY

Stefan Spendrup, Vice President of Sales Northern and Western Europe at SOTI    ‘Big thinking’ articles on how to disrupt industries from retail to healthcare have been...

DRIVING IMPROVED DELIVERY STANDARDS IN THE AGE OF INSTANT GRATIFICATION

By Leigh Moody, UK Managing Director at SOTI   In today’s increasingly competitive retail landscape, delivery times are becoming a crucial differentiator between brands and often a key...

BEZOS’ PEAKS AND TROUGHS – COPY

RS Components It is safe to say that Jeff Bezos has not had the best start to the year thus far. In the first few days...

IT’S WINTER FOR COLD STORAGE

Koine, Co-Founder, Phil Mochan The emergence of new digital technology in finance has, somewhat ironically, brought back the terminology of a bygone era. Tokenised value...

PUTTING TECHNOLOGY AND EMPATHY AT THE HEART OF SMB LOAN SERVICING

Luis Huerta, Vice President and Intelligent Automation Practice Head, Europe at Firstsource By the end of March 2021, over one and a half million small...

WHAT HAPPENS IF A COMPANY DOESN’T HAVE ANY RECORDS OF ITS R&D ACTIVITIES?

By Cale Bannister at Myriad Associates­­­­   Launched in the year 2000, R&D (Research and Development) Tax Credits essentially offer a tax break for businesses engaged...

THE WORLD’S MOST ENTREPRENEURIAL COUNTRIES PERFECT TO START A BUSINESS IN

Latona’s has analysed The Global Entrepreneur Monitor data to reveal the world’s most entrepreneurial nation. Analysing each country by a series of metrics on...

A CATALYST FOR CUSTOMER SATISFACTION AND GROWTH IN THE FINANCIAL SERVICES SECTOR

Peter Walker, EMEA CTO, Blue Prism   The financial services sector has undergone a period of rapid innovation over the past decade, with the rise of...

THE BURDEN OF MODERN TECHNOLOGY: WHAT SHOULD ORGANIZATIONS DO TO MITIGATE EMPLOYEES’ FEAR OF ARTIFICIAL INTELLIGENCE (AI) ADOPTION?

The article is written by Edward Murray. Edward was part of the 2019/20 cohort of MSc Management at Trinity Business School and he is currently...

TAPPING INTO THE RIGHT MINDS

David Holden-White, co-founder and managing director, techspert.io   The world is awash with information. Analyst house IDC estimated that more than 59 zettabytes of data would...

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