Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Back to the future: Forward thinking banks putting SMEs back at the heart of business

Marijke Koninckx, Chief Product Officer at BankiFi, explores how SMEs have been left behind for too long and how technology is helping to put...

Beyond money: What private equity needs to bring to ventures on the African continent

By Bryan Turner, Partner, Spear Capital   If you ask an entrepreneur or even the leadership team of a larger company why they’re approaching private...

Innovating financial service compliance with generative AI

Fabio Ardossi, Partner, Data Reply The financial services industry must tackle an increasingly fragmented patchwork of regulations across their operating regions, especially with the UK's...

The challenge of expansion

“I believe careful planning and due consideration are the cornerstones to setting up a successful, thriving business in another country,” writes Khangal Nergui founder...

How can your office support the collaboration demands of today? 

Rob Quickenden, CTO, Cisilion Over the past decade, the office environment has evolved, with online collaboration tools becoming the norm. But how have organisations been adapting...

Looking into the lens of 2023

Predictions for the year ahead by Christian Müller, Chief Financial Officer of Moss, the innovative fintech platform enabling businesses to spend smarter. 2022 was the...

CTV: the new frontier for financial services

Matt White, VP EMEA at Quantcast   I remember being shown an initial ‘smart’ TV back when I worked at Channel 4, around 15 years ago....

How the Netherlands can fuel its video game economy via seamless payment options

By Chris Meredith, SVP EMEA at Xsolla. The video game industry is no longer just a niche market for enthusiasts; it’s a global juggernaut generating...

Embedded finance must adapt to put small businesses first 

Leigh O’Neill, EGM - Money, Xero     The financial services sector has seen a radical transformation over the last decade, spurred on by venture capital funding...

Cutting Tech Costs While Preserving Business Impact

By Mallory Beaudreau, RVP, Account Management EMEA at Apptio With a constant influx of technologies promising enhanced productivity and streamlined processes, it’s no surprise that...

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