Business

Why flexibility will beat loyalty: How payment choice will redefine customer relationships

By John Lunn, CEO & Founder of Gr4vy For years, loyalty has been the golden metric in customer retention. Brands invested heavily in rewards programs, point systems, subscription models, and...

AI drives efficiency. People drive impact

Chris Hall, Senior Tax Officer - Global Tax & Compliance  As digital reporting mandates gain ground and cross-border rules...

 How automation is rewriting what it means to work in finance

By Tim Stuart, Chief Financial Officer, Ricoh Europe Across Europe, hiring finance talent is getting tougher. A recent report...

Safeguarding your financial operations: how to navigate producer inflation

By Ivo Mertens, Chief Economist, iBanFirst Market indicators show that the UK is likely to suffer the highest inflation...

Top five tips to turn resilience into a growth strategy

In this article, Flora Hamilton, Executive Director of the Small Business Charter (SBC), which delivers the Government-funded Help...
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ARE TECHNOLOGICAL DEVELOPMENTS OUTRUNNING COMPLIANCE?

Harpreet Singh, Executive Director, Brickendon   There is no doubt that advances in technology are accelerating the collective progress of businesses and have paved the way...

The relationship between fintechs and banks must evolve further to drive innovation

Dave Scola, U.S. CEO, Form3 The financial services industry is one that has been deeply impacted by digital disruption. With innovative products and agile business...

How to identify the signs that your IT department need restructuring

Eric Lefebvre, Chief Technology Officer at Sovos   For firms to execute transformations and meet their overall vision, it is crucial that their CIOs are able...

THE UK WAGE CHART: WHAT SALARY SHOULD YOUR ROLE BE PAYING?

When choosing a career, it is greatly important to understand what your job entails from a variety of perspectives. From understanding your working hours...

THE DEFINITIVE GUIDE TO CHOOSING INVOICE DATA ENTRY SERVICES

How to Choose the Right Invoice Data Entry Services? As companies start to grow, the need for administrative and data-related tasks keeps piling up. You...

THE POTENTIALLY CATASTROPHIC EFFECT OF GDPR ON CLOUD MIGRATION – IF YOU HAVEN’T STARTED YET.

Dr Gavin Scruby,CIO,SmartDebit Certain industries have significant restrictions on the way they process data. Some of the most common are defence, health, credit card and government. When...

HOW TO GIVE CUSTOMERS A SEAT IN THE BOARDROOM

By Fabrice Martin, Chief Product Officer, Clarabridge   When a bank or financial services company directly uses customer feedback to make decisions at the executive level,...

HOW TO GROW YOUR BUSINESS FAST

Over the past twelve months, Cover Genius has been gaining recognition: they have been named one of the fastest growing FinTechs globally and have...

WHY 2020 IS THE RIGHT TIME FOR FS MODERNISATION

Chris McLaughlin is chief product and marketing officer at Nuxeo   Few would argue against the notion that the UK financial services (FS) industry is facing...

5 THINGS SMES ARE WASTING MONEY ON (ACCORDING TO BUSINESS LEADERS)

Each year, there are nearly 400,000 new businesses set up in the UK.   However, taking a company from an eager start-up to a rocksteady brand...

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