Business

Why flexibility will beat loyalty: How payment choice will redefine customer relationships

By John Lunn, CEO & Founder of Gr4vy For years, loyalty has been the golden metric in customer retention. Brands invested heavily in rewards programs, point systems, subscription models, and...

AI drives efficiency. People drive impact

Chris Hall, Senior Tax Officer - Global Tax & Compliance  As digital reporting mandates gain ground and cross-border rules...

 How automation is rewriting what it means to work in finance

By Tim Stuart, Chief Financial Officer, Ricoh Europe Across Europe, hiring finance talent is getting tougher. A recent report...

Safeguarding your financial operations: how to navigate producer inflation

By Ivo Mertens, Chief Economist, iBanFirst Market indicators show that the UK is likely to suffer the highest inflation...

Top five tips to turn resilience into a growth strategy

In this article, Flora Hamilton, Executive Director of the Small Business Charter (SBC), which delivers the Government-funded Help...
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THREAT ACTORS DEMONSTRATE PERSISTENT INTEREST IN ATM MALWARE

By Amina Bashir, Associate Product Manager, Flashpoint As giant boxes of cash, it’s understandable that ATMs are magnets for nefarious activity. Like many other forms of...

WEIGHING THE PROS AND CONS OF BUY NOW, PAY LATER

By Eric Christensen, Chief Payments Officer/Vice President of Product, Digital River   The global pandemic has dramatically accelerated the long-term consumer shift towards ecommerce channels. While...

WHO SHOULD BE AFRAID OF THE BIG BAD WOLF?

Sarah Bateman, Consultant at Altus Who are the wolves? Tech companies like Google, Amazon, Facebook, Apple, AliBaba and WeChat as well as the telecom giants - AT&T,...

The role of a loss assessor: Managing risks, protecting assets and resources

By Alex Balcombe, partner at Harris Balcombe It's not unusual for ultra-high net worth individuals to have a raft of staff at their disposal, but...

TAMING THE CALL RECORDING TIGER

Richard Mill from Business Systems explains how city firms have all too often ended up with a mixed bag of recording platforms, a compliance...

A RISK-BASED APPROACH TO CYBERSECURITY CAN SAVE TIME & MONEY

by Jake Olcott, VP Government Affairs, BitSight If you’ve glanced at the opinion columns of security industry publications, you’ve probably seen the term “risk-based” floating around,...

GROWTH THROUGH COLLABORATION

Akber Jaffer, Chief Commercial Officer, Marketplaces and TEMS, Finastra   Open Banking has been slowly incentivizing change in financial services from digital transformation to greater...

REVITALISING THE TOKEN MARKET

By Gavin Smith, CEO at Panxora   With interest rates near zero and fears that whipsawing stock markets are set for further plunges, many investors are turning...

4 Ways to transfer money from one bank to another – What to keep in mind

Lyle Solomon   The days of returning money in cash to a friend or relative are long gone. Several easy solutions are available for moving those...

GROWTH IN A POST-COVID WORLD

By Rami Cassis, CEO of Parabellum Investments   Driving good quality deal flow is something all equity and debt providers consistently strive for but sometimes struggle...

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