Banking

Banking

Banks have an AI adoption strategy, but do they need an exit strategy too?

By Martin Tombs, Field CTO EMEA, Qlik  There’s been plenty of discussion about how AI could transform financial services in the UK. Many banks are already testing, if not using,...
Banking

Banking’s next interface will be a conversation

Branimir Akmadza, AI & Data Engineering Team Director at Infinum For years, a bank’s app has been at the...
Banking

Banks can’t build trustworthy AI on weak compliance data

By Alexander Grafetsberger, CBO Luware Recording Most banks are already using AI in some form. The questions now are...
Banking

The promise (and peril) of AI in banking

By Philip Dutton, Founder & President, Solidatus The term ‘automated discrimination’ sounds like something that could be dreamt up...
Banking

Solving the agentic payments privacy problem

 Lukas Helminger, CEO and co-Founder of TACEO For anyone watching to see when agentic commerce would start breaking through...

Banks must seize control of their dangerous data silos

Banking
Rob Houghton, founder and CTO of Insightful Technology, says banks face a serious compliance and cost challenge with data silos. It’s time they acted.   Remaining...

Future-proof payments infrastructure: The role of agent banks in the quest for modernisation

Banking
The shift to a ‘marketplace’ model, rise of fintech companies and arrival of new players in the payments value chain have had a profound impact...

How to make Shared Banking Hubs Age-Friendly

Banking
Mark Aldred, Vice President of Sales, International at Auriga   “The proportion of older people in society is getting bigger. The World Health Organisation forecasts one...

How Process Intelligence is Helping Banks Solve Four Key Challenges

Banking
Rupal Karia, GM - UKI & MEA at Celonis Banks face ever-changing pressures, from evolving customer expectations to new regulations and the rise in financial...

Fending off Fraud: How AI is Driving Fraud Detection in Banking 

Banking
By Clark Frogley, Head of Financial Crime Solutions at Quantexa  Online banking remains a prime target for sophisticated fraudsters, whose scams are as varied and adaptive...

Up close and personal: how banks plan to recalibrate customer engagements through intelligent bots

Banking
Kamal Misra, Senior Director and Head of Banking, Capgemini Invent India   Humans needed an alibi for efficiency as bots came calling and laid claim to...

How Banking-as-a-Service is driving financial inclusion across the globe

Banking
Valmina Prezani, Head of Retail Banking, SAP Fioneer Nearly 1.5 billion people worldwide are unbanked, meaning they lack access to traditional banking services such as savings or...

Banks in the UK and Switzerland appear ill-prepared for greener trade finance

Banking
By Simon Ring, Global Head of Maritime Trade Technologies & ESG, Pole Star   Pressure for banks to incentivise a reduction in world trade’s contribution to...

Customer relations: how cloud contact centre solutions have taken over the banking sector

Banking
By Dominique Toubin, VP Channels & Alliances, Odigo   Although the banking sector is mainly known for its retail banking business, it can actually provide myriad...

The future of banking – new data practices and structural change from the ground up

Banking
By Viren Patel, Financial Services Industry Strategist at Workday   Retail banks are fundamentally different now compared to ten years ago. Customers have much more agency...
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