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Will generative AI build or break customer service for banks?
Many banks have already implemented AI chatbots in their customer service operations, but they were not always well received by customers. Henning Holter, Business...
Fitting Square Pegs in Round Holes: AI and Chatbots Reshaping Derivative Knowledge
Jacob Ullman, Associate Product Manager at Acadia
In the world of technological evolution, one force undeniably stands out: Artificial Intelligence (AI). This formidable field of...
Compliance and AI: Why Data Makes the Difference
Authors:
Alia Mahmud, Regulatory Affairs practice lead, ComplyAdvantage
Jim Anning, Chief Data Officer, ComplyAdvantage
“Forget artificial intelligence – in the brave new world of big data, it’s...
A bank’s ESG record depends on how its technology is built
By Tony Coleman, CTO, Temenos
ESG (environmental, social, and corporate governance) has become mission-critical for banks, from meeting regulatory obligations to aligning with customer...
The rise of real-time payments in Africa
Karen Nadasen, CEO, PayU Africa
Real-time payments, in other words payments made at any time between bank accounts that are initiated, cleared and settled within...
Why quantifying the financial impact of climate risk should be at the heart of your business strategy
By Dr Andrew Coburn, CEO and Founder of Risilience
There is an intricate and complex relationship between climate change and the global economy. In the...