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DORA: First steps towards compliance
Mark Coates, VP EMEA, Gigamon
Earlier this year, the Digital Operational Resilience Act (DORA) came into force, set on bolstering IT security resilience for Financial...
Supporting vulnerable customers: key learnings for banks and insurers
Jake Canaan, VP Global Sales Engineering, Quantum Metric
In today’s difficult economic climate, vulnerable circumstances can affect anyone, whether it's due to job loss, struggles...
Make sure you’re on top of your R&D Tax Returns
Steph Hurst, Corporate Tax Consultancy and Personal Tax Compliance Director, Monahans.
In the Autumn Statement of November 2022, Chancellor Jeremy Hunt announced a series of...
Rising debt and resilience: The cost of living across diverse generations
Sara Constantini, Regional Director for the UK & Ireland, CRIF
In an era defined by economic uncertainty, it has become increasingly difficult for millions of...
Broaden the scope of AI adoption, or fall behind the competition
Deb Stambaugh, CMO at Quantcast
While many industries have been slow on the uptake of AI, banks and the broader financial services industry have seemingly...
Will generative AI build or break customer service for banks?
Many banks have already implemented AI chatbots in their customer service operations, but they were not always well received by customers. Henning Holter, Business...
