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Seamless and Secure: How Digital Transformation is Redefining Customer Expectations in Online Banking
Chaitanya (Chai) Rajebahadur, Executive Vice President at Zensar Technologies.
Digital transformation in the banking and financial services sector has skyrocketed in recent years, setting a...
RISING CUSTOMER EXPECTATIONS AND THE NEED FOR A UNIFIED CUSTOMER EXPERIENCE PLATFORM
By Rahul Kumar, GM & Vice President, Financial Services and Insurance at Talkdesk.
In today’s rapidly evolving financial landscape, customer expectations are not only rising...
Enterprise data management and automation: Transforming financial services in 2025
by Julian Trotinsky, Global Director of Solutions Engineering, Gresham
As financial services navigate a rapidly changing environment, enterprise data management and automation are emerging as...
Revolutionising insurance payment processing with AI and automation
Piers Williams, Global Insurance Manager at AutoRek
Picture a future where insurance claims are settled within minutes, fraud is identified in real-time, and customers never...
Is Your Business Ready to Go Global? Three Key Factors to Evaluate
Rob Israch, President at Tipalti
Despite the wealth of economic challenges UK businesses continue to face, expanding globally is still on the agenda for business...
The evolution of insurance: why digital marketing and analytics are now key to success
Andy Brownsell, Commercial Director, Starpeak
Digital technology has dramatically transformed the insurance sector. Today, websites, social media, artificial intelligence (AI) and data analytics are shaping...